HP Xw8400 HP xw8400 Workstation - Service and Technical Reference Guide - Page 123

Troubleshooting scenarios and solutions, Diskette problems continued

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Table 5-5 Diskette problems (continued) Problem Cause Solution Drive not found. Cable is loose. Reseat diskette drive data and power cables. Removable drive is not seated Reseat the drive. properly. Diskette drive cannot write to a diskette. Diskette is not formatted. Format the diskette. Diskette is write-protected. Use another diskette or remove the write protection. Writing to the wrong drive. Check the drive letter in the path statement. Not enough space is left on the Use another diskette. diskette. Diskette write control is enabled. Use Computer Setup to check the storage security feature disabled settings. Diskette is damaged. Replace the damaged disk. Cannot format diskette. Invalid media reported. When formatting a disk in MS-DOS, you might need to specify diskette capacity. For example, to format a 1.44MB diskette, enter the following command at the MSDOS prompt: FORMAT A: /F:1440 A problem has occurred with a disk The directory structure is bad, Right-click Start, click Explore, and select a drive. transaction. or there is a problem with a file. Select File>Properties>Tools. Under Error-checking, click Check Now. Diskette drive cannot read a diskette. Diskette is not formatted. Format the diskette. You are using the wrong Be sure you use the correct diskette type for the type of diskette type for the drive type. drive you are using. You are reading the wrong drive. Check the drive letter in the path statement. Diskette is damaged. Replace the diskette with a new one. "Invalid system disk" message is displayed. A diskette that does not contain the system files needed to start the workstation has been inserted in the drive. When drive activity stops, remove the diskette and press the spacebar. The workstation should start up. Diskette error has occurred. Restart the workstation by pressing the power button. Cannot Boot to Diskette. Diskette is not bootable. Replace with a bootable diskette. Diskette boot has been disabled in Computer Setup. Run Computer Setup and enable diskette boot in Storage>Boot Order. Removable media boot has been disabled in Computer Setup. Run Computer Setup and enable Removable Media Boot in Storage>Storage Options. Diskette Master Boot Record (MBR) validation is enabled. Run Computer Setup, and disable diskette MBR validation in Storage>Storage Options. ENWW Troubleshooting scenarios and solutions 113

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Problem
Cause
Solution
Drive not found.
Cable is loose.
Reseat diskette drive data and power cables.
Removable drive is not seated
properly.
Reseat the drive.
Diskette drive cannot write to a
diskette.
Diskette is not formatted.
Format the diskette.
Diskette is write-protected.
Use another diskette or remove the write protection.
Writing to the wrong drive.
Check the drive letter in the path statement.
Not enough space is left on the
diskette.
Use another diskette.
Diskette write control is
enabled.
Use Computer Setup to check the storage security
feature disabled settings.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Invalid media reported.
When formatting a disk in MS-DOS, you might need to
specify diskette capacity. For example, to format a 1.44-
MB diskette, enter the following command at the MS-
DOS prompt:
FORMAT A: /F:1440
A problem has occurred with a disk
transaction.
The directory structure is bad,
or there is a problem with a file.
Right-click
Start
, click
Explore
, and select a drive.
Select
File>Properties>Tools
. Under Error-checking,
click
Check Now
.
Diskette drive cannot read
a diskette.
Diskette is not formatted.
Format the diskette.
You are using the wrong
diskette type for the drive type.
Be sure you use the correct diskette type for the type of
drive you are using.
You are reading the wrong
drive.
Check the drive letter in the path statement.
Diskette is damaged.
Replace the diskette with a new one.
“Invalid system disk” message is
displayed.
A diskette that does not contain
the system files needed to start
the workstation has been
inserted in the drive.
When drive activity stops, remove the diskette and press
the
spacebar.
The workstation should start up.
Diskette error has occurred.
Restart the workstation by pressing the power
button.
Cannot Boot to Diskette.
Diskette is not bootable.
Replace with a bootable diskette.
Diskette boot has been
disabled in Computer Setup.
Run Computer Setup and enable diskette boot in
Storage>Boot Order
.
Removable media boot has
been disabled in Computer
Setup.
Run Computer Setup and enable
Removable Media
Boot
in
Storage>Storage Options
.
Diskette Master Boot Record
(MBR) validation is enabled.
Run Computer Setup, and disable
diskette MBR
validation
in
Storage>Storage Options
.
Table 5-5
Diskette problems (continued)
ENWW
Troubleshooting scenarios and solutions
113