HP Xw8400 HP xw8400 Workstation - Service and Technical Reference Guide - Page 141

Screen Message, Probable Cause, Recommended Action, CAUTION, Hood Lock Coil is

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Table 5-18 POST error messages (continued) Screen Message Probable Cause Recommended Action 912-Computer Cover Has Been Removed Since Last System Start Up. No action required. 914-Hood Lock Coil is not Connected. Hood lock mechanism is missing or not connected. 1. Reconnect or replace the hood locking mechanism. 2. Reseat or replace the hood locking mechanism cable. 916-Power Button Not Connected. The power button is not connected. Connect the power button. 917-Front Audio Not Connected. The front audio cable is not connected. Connect the front audio cable. 918-Front USB Not Connected. Front USB is not connected. Connect the front USB cable. 921-Device in PCI Express Slot Failed to Initialize. A PCI Express card was detected in one of the slots, but failed to initialize properly. CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. Reseat all PCI Express cards. If this failure occurred after inserting a new card, there could be a problem with that card. 922-Fatal error on slot # Fatal error occurred in the designated slot. CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. Try moving card to a different slot. If the problem persists, try replacing the card. 923-Non fatal error on slot #. A PCI or PCIe non-fatal error condition occurred for the device in the designated slot. CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. Try moving card to a different slot. If the problem persists, try replacing the card. 931-Northbound CRC error on non-redundant retry CRC error occurred. This could be due to a faulty system board, memory, or BIOS issue. CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. Try replacing or reseating DIMMs first, then system board. 932-Alert on non-redundant retry Alert present on retry. CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. Try replacing or reseating DIMMs first, then system board. 945-FBD northbound CRC error CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. Try replacing or reseating DIMMs first, then system board. ENWW POST error messages 131

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Screen Message
Probable Cause
Recommended Action
912–Computer Cover Has
Been Removed Since Last
System Start Up.
No action required.
914–Hood Lock Coil is not
Connected.
Hood lock mechanism is missing or
not connected.
1.
Reconnect or replace the hood locking
mechanism.
2.
Reseat or replace the hood locking mechanism
cable.
916–Power Button Not
Connected.
The power button is not connected.
Connect the power button.
917–Front Audio Not
Connected.
The front audio cable is not connected.
Connect the front audio cable.
918–Front USB Not
Connected.
Front USB is not connected.
Connect the front USB cable.
921–Device in PCI Express
Slot Failed to Initialize.
A PCI Express card was detected in
one of the slots, but failed to initialize
properly.
CAUTION:
Disconnect AC power from the
workstation before reseating or replacing components
because there is power to the system board even when
the workstation is powered down.
Reseat all PCI Express cards. If this failure occurred
after inserting a new card, there could be a problem with
that card.
922–Fatal error on slot #
Fatal error occurred in the designated
slot.
CAUTION:
Disconnect AC power from the
workstation before reseating or replacing components
because there is power to the system board even when
the workstation is powered down.
Try moving card to a different slot. If the problem
persists, try replacing the card.
923–Non fatal error on slot #.
A PCI or PCIe non-fatal error condition
occurred for the device in the
designated slot.
CAUTION:
Disconnect AC power from the
workstation before reseating or replacing components
because there is power to the system board even when
the workstation is powered down.
Try moving card to a different slot. If the problem
persists, try replacing the card.
931–Northbound CRC error on
non-redundant retry
CRC error occurred. This could be due
to a faulty system board, memory, or
BIOS issue.
CAUTION:
Disconnect AC power from the
workstation before reseating or replacing components
because there is power to the system board even when
the workstation is powered down.
Try replacing or reseating DIMMs first, then system
board.
932–Alert on non-redundant
retry
Alert present on retry.
CAUTION:
Disconnect AC power from the
workstation before reseating or replacing components
because there is power to the system board even when
the workstation is powered down.
Try replacing or reseating DIMMs first, then system
board.
945-FBD northbound CRC
error
CAUTION:
Disconnect AC power from the
workstation before reseating or replacing components
because there is power to the system board even when
the workstation is powered down.
Try replacing or reseating DIMMs first, then system
board.
Table 5-18
POST error messages
(continued)
ENWW
POST error messages
131