IBM 4560SLX User Guide - Page 110

For the support telephone number and support hours by country, refer to

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v Option number v Proof of purchase v Computer manufacturer, model, serial number (if IBM), and manual v Exact wording of the error message (if any) v Description of the problem v Hardware and software configuration information for your system If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call. For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received. Support 24 hours a day, 7 days a week Canada (Toronto only) Canada (all other) U.S.A. and Puerto Rico All other countries and regions 416-383-3344 1-800-565-3344 1-800-772-2227 Go to http://www.ibm.com/pc/support/, and click Support Phone List. 100 4560SLX Tape Library: User's Guide

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v
Option number
v
Proof of purchase
v
Computer manufacturer, model, serial number (if IBM), and manual
v
Exact wording of the error message (if any)
v
Description of the problem
v
Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the
following table. If the number for your country or region is not listed, contact your
IBM reseller or IBM marketing representative. Response time may vary depending
on the number and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Toronto only)
416-383-3344
Canada (all other)
1-800-565-3344
U.S.A. and Puerto Rico
1-800-772-2227
All other countries and regions
and click
Support Phone List
.
100
4560SLX Tape Library: User’s Guide