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IBM 4560SLX User Guide - Page 61

Table 7. Fault symptom codes continued, FSC

UPC - 087944855910

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Table 7. Fault symptom codes (continued) Message Drive Stow Failed, Media Returned to Source Drive Stow Failed, Media Remains in Drive Unsupported Drive For Requested Operation No Retry On Fetch/Stow Picker Jammed Picker Jammed 2 Picker Jammed 3 Picker Jammed 4 Picker Jammed 5 Picker Jammed 6 Picker Jammed 7 Picker Jammed 8 Picker Jammed 9 Picker Jammed 10 Picker Jammed 11 Picker Jammed on Stow Picker Retries Exceeded Picker Retries Exceeded 1 Picker Retries Exceeded 2 Picker Retries Exceeded 3 Picker Retraction Error Shuttle Jammed Shuttle Jammed Shuttle Jammed Shuttle Jammed Shuttle Jammed Shuttle Jammed Rotary Jammed Shuttle on Wrong Side of the Rotary Rotary Cannot Find Zones Passthrough Elevator Jammed Vertical Elevator Jammed No DLTs Attached All Slots Empty DLT Already Loaded Expired Clean'g Cart Not a Clean'g Cart DLT Timeout Error Move Command Fail Clean Operation Timeout FSC 3082 3083 3084 308F 3100 3102 3103 3104 3105 3106 3107 3108 3109 310A 310B 310F 3110 3111 3112 3113 3115 3200 3201 3202 3203 3204 3205 3300 3301 3302 3400 3500 5010 5011 5014 5015 5016 5035 503B 503C ERP F F F F C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G C,G F F F F F C,D,G F F Chapter 6. Troubleshooting 51

Section	Page
Contents	5
Safety	7
Preface	9
Product Registration	9
Chapter 1. Introduction	11
Contents	11
Configurations	11
Library interfaces	12
Front panel	12
Magazine doors	13
Magazines	14
Mail slots	14
Power supply	15
Tape drives	16
Library controller board	16
Robotics	17
Multi-module library systems	18
Chapter 2. Installation	21
Setup	21
Attaching the slide members to the library	22
Attaching the slide members to the rack	23
Installing a library in the rack	24
SCSI cable configurations	25
SCSI interface connectors	25
Interface cable specifications	25
SCSI configuration	26
One tape drive on a single host system	26
Two tape drives on a single host system	26
Two tape drives on a dual host system	27
Multiple libraries on a single host system	28
Multiple libraries on a dual host system	29
Turning on your library	29
Chapter 3. Library configuration	31
Setting a SCSI ID	31
Setting up reserved tape cartridge slots	33
Chapter 4. Operation	37
Using the touch screen	37
Technical support information	37
Mail Slot Access (left magazine only)	37
Magazine Access	38
Move Media	38
LCD contrast controls	40
Menu	40
View System Data	40
Utilities	46
Edit Options	47
Online	49
Status	49
Power	50
Using tape cartridges	50
Removing magazines	50
Inserting cartridges into a magazine	51
Using the mail slot (left magazines only)	51
Bar code labels	52
Chapter 5. Maintenance	53
Supported media	53
Running a cleaning cartridge	53
Automatically running a cleaning cartridge	53
Manually running a cleaning cartridge	54
Running a cleaning cartridge from the mail slot	54
Running a cleaning cartridge from a data cartridge slot	54
Running a cleaning cartridge from the cleaning slot	54
Replacing a cleaning cartridge in a reserved slot	55
Replacing a cleaning cartridge in the right magazine	55
Replacing a cleaning cartridge in the mail slot	55
Chapter 6. Troubleshooting	57
Platform problems	57
Error recovery procedures (ERPs)	57
Fault symptom codes (FSCs)	59
Chapter 7. Using the NeoCenter utility	65
Establishing communication with your host	65
Setting IP addresses	65
Setting an access password	66
Setting SNMP traps	67
Setting e-mail addresses	67
Setting remote FTP server parameters	67
Setting SCSI parameters	68
Setting the SCSI identification	68
Setting library parameters	68
Setting the drives	68
Uploading data	68
Downloading data	70
Rebooting the library	71
Chapter 8. Web TLC	73
Operation	74
Web TLC access	74
Status	75
Move media	75
Setup	76
Functions	76
History	76
Appendix A. Adding a tape drive	77
Appendix B. Adding a library module	79
Planning your installation	79
Positioning the modules	80
Cartridge elevator router	80
Router installation	80
Installing the cartridge elevator	82
Cartridge elevator extension assembly	85
Components	85
Assembly	86
Module configuration	92
Configuring the primary master module	93
Configuring slave modules	94
Cabling and interface connections	95
Verifying firmware level of the slave modules	97
Fail-over operation	98
Cartridge elevator terms	98
Cabling considerations for fail-over operation	98
Fail-over initiation	98
Local fail-over to secondary master initiation	99
Remote fail-over to secondary master initiation	99
Restoring normal operation	99
Local fail-over to primary master	99
Remote fail-over to primary master	100
Appendix C. Specifications	101
Hardware	101
Environmental	102
Safety	102
Electromagnetic emissions	102
Electrostatic discharge	102
Temperature, humidity, and altitude	103
Shock	103
Vibration	104
Primary power	104
Voltage limits	105
Frequency limits	105
Power requirements	105
Sag/Surge protection	105
Power line disturbance	105
Cooling	106
Installation considerations	106
Rack mounting	106
Input supply	106
Grounding	106
Appendix D. Field replaceable units (FRUs)	107
Appendix E. Warranty information	109
Warranty period	109
Service and support	109
Warranty information on the World Wide Web	109
Online technical support	109
Telephone technical support	109
IBM Statement of Limited Warranty Z125-4753-06 8/2000	111
Part 1 - General Terms	111
Part 2 - Country-unique Terms	113
Appendix F. Notices	121
Trademarks	122
Electronic emission notices	122

Match case Limit results 1 per page

Table 7. Fault symptom codes (continued)

Message

FSC

ERP

Drive Stow Failed, Media Returned to Source

3082

Drive Stow Failed, Media Remains in Drive

3083

Unsupported Drive For Requested Operation

3084

No Retry On Fetch/Stow

308F

Picker Jammed

3100

C,G

Picker Jammed 2

3102

C,G

Picker Jammed 3

3103

C,G

Picker Jammed 4

3104

C,G

Picker Jammed 5

3105

C,G

Picker Jammed 6

3106

C,G

Picker Jammed 7

3107

C,G

Picker Jammed 8

3108

C,G

Picker Jammed 9

3109

C,G

Picker Jammed 10

310A

C,G

Picker Jammed 11

310B

C,G

Picker Jammed on Stow

310F

C,G

Picker Retries Exceeded

3110

C,G

Picker Retries Exceeded 1

3111

C,G

Picker Retries Exceeded 2

3112

C,G

Picker Retries Exceeded 3

3113

C,G

Picker Retraction Error

3115

C,G

Shuttle Jammed

3200

C,G

Shuttle Jammed

3201

C,G

Shuttle Jammed

3202

C,G

Shuttle Jammed

3203

C,G

Shuttle Jammed

3204

C,G

Shuttle Jammed

3205

C,G

Rotary Jammed

3300

C,G

Shuttle on Wrong Side of the Rotary

3301

C,G

Rotary Cannot Find Zones

3302

C,G

Passthrough Elevator Jammed

3400

C,G

Vertical Elevator Jammed

3500

C,G

No DLTs Attached

5010

All Slots Empty

5011

DLT Already Loaded

5014

Expired Clean’g Cart

5015

Not a Clean’g Cart

5016

DLT Timeout Error

5035

C,D,G

Move Command Fail

503B

Clean Operation Timeout

503C

Chapter 6. Troubleshooting