Icom IP100H Instruction Manual ver. 2.30 - Page 199

Trouble shooting, The IP1000C's IP Address or DNS server's IP is not correctly set.

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6 FOR YOUR INFORMATION 1. Trouble shooting If the IP1000C seems to be malfunctioning, please check the following before sending it to a service center. The [PWR] LED does not light. ••The power adapter is not connected to the IP1000C. - Verify that the power adapter is securely connected. ••The power adapter is connected to the AC outlet interlocked with a PC. - Connect the power adapter to a different AC outlet. The [LAN] LED does not light. ••The Ethernet cable is not properly connected to the IP1000C. - Verify that the Ethernet cable is securely connected. ••The HUB or PC is turned OFF. Turn ON the HUB or PC. You cannot access the IP1000C's setting screen. ••The PC's IP address is incorrect. - Manually set the PC's IP address after you set the IP1000C to the default setting. ••The network part of PC's IP address is different from the IP1000C. - Set the network part of PC's IP address to the same as the IP1000C. ••A proxy server is used for the web browser setting. - Set the web browser's proxy server setting to OFF. The IP1000C's setting screen is not properly displayed. ••The javascript or cookie functions are turned OFF. - Set the javascript and cookie functions to ON. ••Your browser is other than Microsoft Internet Explorer or the version is 10 or earlier. - Use Microsoft Internet Explorer 11 or later. The IP1000C cannot automatically update the firmware ••The IP1000C's IP Address or DNS server's IP is not correctly set. - Correctly set the "IP Address" item in the Network Settings menu. (See page 4-11 for details.) Network Settings (menu) > IP Address (screen) > IP Address (item) ••The firewall is running. - Stop the firewall. If you want to stop the firewall, ask your network administrator for details. 6-2

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6
FOR YOUR INFORMATION
6-2
1. Trouble shooting
If the IP1000C seems to be malfunctioning, please check the following before sending it to a service center.
The [PWR] LED does not light.
•
The power adapter is not connected to the IP1000C.
- Verify that the power adapter is securely connected.
•
The power adapter is connected to the AC outlet interlocked with a PC.
- Connect the power adapter to a different AC outlet.
The [LAN] LED does not light.
•
The Ethernet cable is not properly connected to the IP1000C.
- Verify that the Ethernet cable is securely connected.
•
The HUB or PC is turned OFF.
Turn ON the HUB or PC.
You cannot access the IP1000C’s setting screen.
•
The PC’s IP address is incorrect.
- Manually set the PC’s IP address after you set the IP1000C to the default setting.
•
The network part of PC’s IP address is different from the IP1000C.
- Set the network part of PC’s IP address to the same as the IP1000C.
•
A proxy server is used for the web browser setting.
- Set the web browser’s proxy server setting to OFF.
The IP1000C’s setting screen is not properly displayed.
•
The javascript or cookie functions are turned OFF.
- Set the javascript and cookie functions to ON.
•
Your browser is other than Microsoft Internet Explorer or the version is 10 or earlier.
- Use Microsoft Internet Explorer 11 or later.
The IP1000C cannot automatically update the firmware
•
The IP1000C’s IP Address or DNS server’s IP is not correctly set.
- Correctly set the “IP Address” item in the Network Settings menu. (See page 4-11 for details.)
Network Settings (menu) > IP Address (screen) > IP Address (item)
•
The firewall is running.
- Stop the firewall.
If you want to stop the firewall, ask your network administrator for details.