Intermec PM23c PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 103

Troubleshoot the Printer, PM23c, PM43, and PM43c Mid-Range Printer User Manual

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Chapter 5 - Troubleshoot the Printer Maintenance and Error Alerts (Continued) Error Alert Solution Faulty Dot Replace Printhead Clean Printhead No RFID Tag Found RFID Not Installed Upgrading Firmware Printer is Rebooting Started Motor Too Hot The printhead has reached the number of faulty dots set in the Faulty Dots setting in Maintenance Alerts. You may need to replace the printhead. The printer has reached a limit set in the Replace Printhead setting in Maintenance Alerts for the amount of media to print before replacing the printhead. Replace the printhead. The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for the amount of media to print before cleaning the printhead. Clean the printhead. The printer can not find an RFID tag. You are attempting to write to a tag, but the printer does not support RFID. You must install the RFID module in the printer to be able to write to RFID tags. The printer is going to start upgrading the firmware. Do not try to send anything to the printer. The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. The printer is in the process of starting up. The printer motor has reached its maximum operating temperature limit. Let the motor cool down before you resume printing. PM23c, PM43, and PM43c Mid-Range Printer User Manual 89

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Chapter 5 — Troubleshoot the Printer
PM23c, PM43, and PM43c Mid-Range Printer User Manual
89
Faulty Dot
The printhead has reached the number of faulty dots
set in the Faulty Dots setting in Maintenance Alerts.
You may need to replace the printhead.
Replace Printhead
The printer has reached a limit set in the Replace
Printhead setting in Maintenance Alerts for the
amount of media to print before replacing the
printhead. Replace the printhead.
Clean Printhead
The printer has reached a limit set in the Clean
Printhead setting in Maintenance Alerts for the
amount of media to print before cleaning the
printhead. Clean the printhead.
No RFID Tag Found
The printer can not find an RFID tag.
RFID Not Installed
You are attempting to write to a tag, but the printer
does not support RFID. You must install the RFID
module in the printer to be able to write to RFID
tags.
Upgrading Firmware
The printer is going to start upgrading the firmware.
Do not try to send anything to the printer.
Printer is Rebooting
The printer is going to restart. Wait until the printer
is ready before attempting to communicate with it.
Started
The printer is in the process of starting up.
Motor Too Hot
The printer motor has reached its maximum
operating temperature limit. Let the motor cool
down before you resume printing.
Maintenance and Error Alerts
(Continued)
Error Alert
Solution