Intermec PM23c PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 104

Chapter 5 - Troubleshoot the Printer Troubleshoot Printer Problems and Find Solutions Use this section to find possible solutions to printer problems. Print Quality Problems and Possible Solutions Problem Possible Solution The printout is weak. Try these possible solutions in order: The printout is weaker on one side. There are weak spots on the printout. The printout is dark or there is excessive bleeding on the media. • Make sure that your media setting is appropriate for hte type of media you are using. • The contrast may be too low. Increase the contrast. • The printhead pressure may be too low. Increase the printhead pressure. • Replace the printhead. Adjust the printhead balance. Try these possible solutions in order: • There may be foreign particles on the media. Clean or replace the media. • Make sure that your media and ribbon are compatible. • Make sure that you are using high quality media and ribbon. • The contrast may be too low. Increase the contrast. Try these possible solutions in order: • Make sure your media setting is appropriate for the type of media you are using. • The contrast may be too high. Decrease the contrast. • The printhead pressure may be too high. Decrease the printhead pressure. • The printhead voltage may be incorrect or the energy control may be faulty. For help, contact your Intermec representative. 90 PM23c, PM43, and PM43c Mid-Range Printer User Manual