Lenovo ThinkPad i Series 1124 ThinkPad 240 User's Reference that shipped with - Page 11

Getting Service, Appendix A., Features and specifications, Product warranties and notices

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Page 11 highlights

Audio problems 99 Universal serial bus (USB) problems 99 Modem problems 100 PC Card problems 102 Printer problems 103 External monitor problems 104 Other option problems 106 Software problems 107 Other problems 108 Recovering lost or damaged software 109 Using the ThinkPad Software Selection CD 109 Using the Recovery CD 110 Chapter 5. Getting Service 121 Information on your computer 123 Option list 123 Identification numbers 123 Problem recording sheet 124 Customer support and service 125 Help by telephone 125 ThinkPad EasyServ 126 Getting help around the world 126 Fax information 126 Electronic support services 127 Purchasing additional services 129 Enhanced PC support line 129 Client support line 130 Network and server support line 130 Ordering support line services 130 Warranty and repair services 131 Obtaining IBM operating system updates 132 Getting update diskettes 132 Ordering publications 132 Appendix A. Features and specifications 133 Features 134 Specifications 136 IBM power cords 137 Appendix B. Product warranties and notices 139 Notices 143 xi

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Audio problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
99
Universal serial bus (USB) problems
..............
99
Modem problems
. . . . . . . . . . . . . . . . . . . . . . . . .
100
PC Card problems
........................
102
Printer problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
103
External monitor problems
....................
104
Other option problems
......................
106
Software problems
. . . . . . . . . . . . . . . . . . . . . . . .
107
Other problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
108
Recovering lost or damaged software
...............
109
Using the ThinkPad Software Selection CD
..........
109
Using the Recovery CD
.....................
110
Chapter 5. Getting Service
. . . . . . . . . . . . . . . . . . . .
121
Information on your computer
....................
123
Option list
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
123
Identification numbers
. . . . . . . . . . . . . . . . . . . . . .
123
Problem recording sheet
.....................
124
Customer support and service
...................
125
Help by telephone
.........................
125
ThinkPad EasyServ
. . . . . . . . . . . . . . . . . . . . . . . .
126
Getting help around the world
..................
126
Fax information
. . . . . . . . . . . . . . . . . . . . . . . . . .
126
Electronic support services
....................
127
Purchasing additional services
...................
129
Enhanced PC support line
....................
129
Client support line
.........................
130
Network and server support line
................
130
Ordering support line services
..................
130
Warranty and repair services
..................
131
Obtaining IBM operating system updates
.............
132
Getting update diskettes
.....................
132
Ordering publications
. . . . . . . . . . . . . . . . . . . . . . .
132
Appendix A.
Features and specifications
...........
133
Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
134
Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
136
IBM power cords
...........................
137
Appendix B.
Product warranties and notices
........
139
Notices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
143
xi