Lenovo ThinkPad i Series 1124 ThinkPad 240 User's Reference that shipped with - Page 139

America Online, ThinkPad, PC Product, Support

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Customer support and service Use the GO word ThinkPad. PRODIGY** Use the Jump command; type IBM and select PC Product Support. America Online** Use the Go to keyword IBM. You can also contact us on the Internet for answers to your technical support questions. If you link to our support home page, you can search for technical tips, download update drivers, and find out about many other things. You can visit the site at the following URL: http://www.pc.ibm.com/thinkpad Personalized web-based site PC support provides PC users easy access to online support, including personalized IBM website tailored to their machine type, computing environment, and individual interests such as business applications or games. Customers profile once with IBM and are thereafter greeted by name and presented targeted information selected specifically to meet their particular needs. For example, a corporate ThinkPad user might receive information on Microsoft Windows NT and remote connectivity. IBM customers can also elect to receive proactive e-mail, alerting them to time-saving hints and tips and product-specific update such as modem speed and BIOS files. Interactive web-based forums are monitored around the clock by IBM specialists, complementing its support on all the major Internet service providers. You can set up your profile at: http://www.pc.ibm.com/support Chapter 5. Getting Service 127

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Customer support and service
Use the
GO
word
ThinkPad
.
±
PRODIGY**
Use the
Jump
command; type
IBM
and select
PC Product
Support
.
±
America Online**
Use the
Go
to keyword
IBM
.
You can also contact us on the Internet for answers to your technical
support questions. If you link to our support home page, you can
search for technical tips, download update drivers, and find out about
many other things.
You can visit the site at the following URL:
Personalized web-based site PC support provides PC users easy
access to online support, including personalized IBM website tailored
to their machine type, computing environment, and individual inter-
ests such as business applications or games. Customers profile once
with IBM and are thereafter greeted by name and presented targeted
information selected specifically to meet their particular needs. For
example, a corporate ThinkPad user might receive information on
Microsoft Windows NT and remote connectivity. IBM customers can
also elect to receive proactive e-mail, alerting them to time-saving
hints and tips and product-specific update such as modem speed
and BIOS files. Interactive web-based forums are monitored around
the clock by IBM specialists, complementing its support on all the
major Internet service providers. You can set up your profile at:
Chapter 5.
Getting Service
127