Lexmark 44J0000 User's Guide - Page 105

Error conditions, Call Customer Support.

Page 105 highlights

Error conditions What shows on the four indicator lights Description Cause and solution binary 12 (for 0.25 sec), binary 3 (for 0.25 sec), repeat continuously. Serious failure. The print server is unable to recover. Flawed firmware in print server or power interruption during flash operation. Call Customer Support. binary 15 (for 0.25 sec), binary x (for 0.25 sec), repeat continuously. POST error where x could be 0, 1, 2, 3, 4, 5, 6, 7, 8, or 9 Power-on self test error. During start-up, a hardware failure was detected on the print server. 1 Reset the print server. 2 If the problem reoccurs, call Customer Support. binary 9 (for 0.75 sec), binary 1 (for 0.75 sec), repeat continuously. Serial error Type = Parity Parity error occurred during serial print job. 1 Reset the print server. (The 9,1 error code does not go away until you reset the print server. This is to make sure you see that a parity error occurred. To turn parity checking off, use a utility or telnet to port 9000.) 2 Send the job again. binary 9 (for 0.75 sec), binary 1 (for 0.75 sec), repeats for a few seconds, then the print server automatically resets its serial port (attempts to recover). The two parallel ports are unaffected. Serial error Type = Parity Serial settings for print server do not match serial settings for printer. • Change the serial port settings for either the print server or the printer so they match. The printer was turned off while the serial job was printing. 1 Turn the printer back on. The print server then flushes the current job. 2 Send the job again. 96

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116

96
Error conditions
What shows on the four
indicator lights
Description
Cause and solution
binary
12
(for 0.25 sec),
binary
3
(for 0.25 sec),
repeat continuously.
Serious failure.
The print server is unable
to recover.
Flawed firmware in print server or power interruption
during flash operation.
Call Customer Support.
binary
15
(for 0.25 sec),
binary
x
(for 0.25 sec),
repeat continuously.
where
x
could be
0, 1, 2, 3,
4, 5, 6, 7, 8,
or
9
POST error
Power-on self test error. During start-up, a hardware
failure was detected on the print server.
1
Reset the print server.
2
If the problem reoccurs, call Customer Support.
binary
9
(for 0.75 sec),
binary
1
(for 0.75 sec),
repeat continuously.
Serial error
Type = Parity
Parity error occurred during serial print job.
1
Reset the print server. (The 9,1 error code does
not go away until you reset the print server. This is
to make sure you see that a parity error occurred.
To turn parity checking off, use a utility or telnet to
port 9000.)
2
Send the job again.
binary
9
(for 0.75 sec),
binary
1
(for 0.75 sec),
repeats for a few seconds,
then the print server
automatically resets its
serial port (attempts to
recover). The two parallel
ports are unaffected.
Serial error
Type = Parity
Serial settings for print server do not match serial
settings for printer.
Change the serial port settings for either the print
server or the printer so they match.
The printer was turned off while the serial job was
printing.
1
Turn the printer back on. The print server then
flushes the current job.
2
Send the job again.