Lexmark X264 Service Manual - Page 80

Black or blank copy service check, CCD service check, Flatbed motor service check

Page 80 highlights

7013-XXX Black or blank page copy service check Step 1 2 3 4 5 6 Questions / actions Yes No Print a menu page, or a page from the host. See "Networking service Is the page black? check" on page 2-34 Go to step 2. Is the copy an ADF scan? Go to step 3. Go to step 4. Run a flatbed copy. Is it blank or black? Did the sheet feed into the ADF? Go to step 5 Go to step 4 Go to step 5. Is the CCD ribbon cable properly connected Go to step 6. to J2 on the controller board? Properly connect the ribbon cable to J2. Check for +14VDC on Pin 33 and 34 on connector J2. Pin 31 and 32 are +5VDC. Are the voltages present? Replace the flatbed unit. See "Flatbed removal" on page 4-24. Replace the controller board. See "Controller board removal" on page 4-13. CCD service check Step 1 2 3 Questions / actions Yes Restart the device, and retry the scan / copy Go to step 2. job. Repeat this step with a few copy jobs. Does the error return? Is the CCD ribbon cable properly connected to J2 on the controller board? Go to step 3. Replace the flatbed unit. See "Flatbed removal" on page 4-24. Problem resolved. Did this resolve the issue? Flatbed motor service check No No issue. Properly connect the ribbon cable to J2. Replace the controller board. See "Controller board removal" on page 4-13. Step 1 2 Questions / actions Yes No Ensure that the flatbed motor cable (JFBM1) Go to step 2. is connected. Is the cable connected? Properly connect the cable. Check pin 1 in JFBM1 for voltage. The voltage is only present when a flatbed copy job is running. The voltage should measure +24V AC. Is voltage present? Replace the flatbed unit. See "Flatbed removal" on page 4-24. Replace the controller board. See "Controller board removal" on page 4-13. 2-46 Service Manual

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2-46
Service Manual
7013-XXX
Black or blank page copy service check
CCD service check
Flatbed motor service check
Step
Questions / actions
Yes
No
1
Print a menu page, or a page from the host.
Is the page black?
See
“Networking service
check” on page 2-34
Go to step 2.
2
Is the copy an ADF scan?
Go to step 3.
Go to step 4.
3
Run a flatbed copy.
Is it blank or black?
Go to step 5
Go to step 4
4
Did the sheet feed into the ADF?
Go to step 5.
5
Is the CCD ribbon cable properly connected
to J2 on the controller board?
Go to step 6.
Properly connect the ribbon
cable to J2.
6
Check for +14VDC on Pin 33 and 34 on
connector J2. Pin 31 and 32 are +5VDC.
Are the voltages present?
Replace the flatbed unit.
See
“Flatbed removal” on
page 4-24
.
Replace the controller
board. See
“Controller
board removal” on
page 4-13
.
Step
Questions / actions
Yes
No
1
Restart the device, and retry the scan / copy
job. Repeat this step with a few copy jobs.
Does the error return?
Go to step 2.
No issue.
2
Is the CCD ribbon cable properly connected
to J2 on the controller board?
Go to step 3.
Properly connect the ribbon
cable to J2.
3
Replace the flatbed unit. See
“Flatbed
removal” on page 4-24
.
Did this resolve the issue?
Problem resolved.
Replace the controller
board. See
“Controller
board removal” on
page 4-13
.
Step
Questions / actions
Yes
No
1
Ensure that the flatbed motor cable (JFBM1)
is connected. Is the cable connected?
Go to step 2.
Properly connect the cable.
2
Check pin 1 in JFBM1 for voltage. The
voltage is only present when a flatbed copy
job is running. The voltage should measure
+24V AC. Is voltage present?
Replace the flatbed unit.
See
“Flatbed removal” on
page 4-24
.
Replace the controller
board. See
“Controller
board removal” on
page 4-13
.