Lexmark X264 Service Manual - Page 90

7013-XXX Step 17 18 19 20 Questions / actions Yes Go to the Administrator menu. Enter the Fax settings - Analog Fax Settings submenu. Verify the remote device number is not in the Banned Fax List user setting. Is the remote device number in the banned fax list? Go to step 18. Remove the remote number from the banned fax list. Did this fix the problem? Problem resolved. Adjust the "Receive Threshold" setting in the SE menu. Press **411 to enter the SE menu, enter Modem settings, and select "Receive Threshold". Test by adjusting the received signal level by decreasing/increasing the"Receive Threshold" setting in steps of 2db. For example, if default value is -43 db, changing it to -45db will decrease the received signal level by 2db, and changing it to -41db will increase the received signal level by 2db. Recommended adjustment range is between -33db and -48db (in 2db steps). Did this fix the problem? Press **411 to enter the SE Menu. Select "Print Logs". Print the T30 transmission/ job log. Check the error code being reported. See "Service error codes" on page 2-17. Perform the suggested resolution for the error. Did this fix the problem? Problem resolved. Problem resolved. No Go to step 19. Go to step 19. Go to step 20. Contact your second-level of support. See "Escalating a fax issue to second-level support" on page 2-57. 2-56 Service Manual