Lexmark X264 Service Manual - Page 93
Diagnostic aids, Menu key combinations, Diagnostics Menu Diag Menu
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7013-XXX 3. Diagnostic aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. Menu key combinations There are different test menus that can be accessed during POR to identify problems with the printer. Configuration Menu 1. Turn off printer. 2. Press and hold and . Diagnostics Mode 3. Turn on the printer. 4. Release the buttons when Performing Self Test displays. 1. Turn off printer. 2. Press and hold and . 3. Turn on the printer. 4. Release the buttons when Performing Self Test displays. The Configuration Menu group contains a set of menus, settings, and operations which are infrequently required by a user. Generally, the options made available in this menu group are used to configure a printer for operation. See "Configuration Menu" on page 3-26 for more information. The Diagnostics Mode group contains the settings and operations used while manufacturing and servicing the printer. See "Diagnostics Menu (Diag Menu)" on page 3-2 for more information. These menus do not require a POR to access them: Network SE Menu 1. Enter Customer Network/Ports menu. 2. Press and hold Left ( ) and Right ( ). This menu contains settings for fine tuning the communication settings for the network interfaces and protocols. FAX SE Menu SE Menu Invalid Engine Code Mode Additional error message information 3. Release the buttons when the menu appears. 1. Enter **411 while in the Home Prime screen. 1. From a Web browser on a host PC, add /se to the printer IP address. 1. Turn off the MFP. 2. Press and hold Back ( ) and Left . While error displays on panel, press Back ( ) and Right ( ). This should be used only under the guidance of second-level support. See "Fax transmission service check" on page 2-53 and "Fax reception service check" on page 2-55. This mode is used if the machine has invalid code and needs the correct code loaded. After entering this mode, the firmware code can be updated. Access secondary debug information. Diagnostic aids 3-1