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Lexmark X3470 User's Guide - Page 69

Paper or specialty media misfeeds, Printer does not feed paper, envelopes, or specialty media

UPC - 814227010595

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Page 69 highlights

3 Press to turn the printer back on. Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions. Load a smaller amount of paper into the printer. See "Loading various paper types" on page 27 for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media Load paper with the print side facing you. Remove each page as it exits, and let it dry completely before stacking. Use only new, unwrinkled paper. Adjust the paper guides: • When using media less than 8.5 inches wide • Against the left edge of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media If there is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • For Windows XP Pro: Start Œ Settings Œ Printers and Faxes. • For Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • For Windows 2000: Start Œ Settings Œ Printers. • For Windows 98/Me: Start Œ Settings Œ Printers. 2 Double-click the name of your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to Set As Default. Banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. 69

Section	Page
Contents	3
Finding information about the printer	9
Setting up the printer	13
Checking the box contents	13
Learning about the printer	14
Understanding the parts of the printer	14
Using the control panel buttons and menus	15
Using the control panel	15
Navigating the control panel menus	16
Using the Copy menu	16
Using the Photo Card menu	16
Learning about the software	18
Using the printer software	18
Using the Imaging Studio	18
Using the All-In-One Center	20
Opening the All-In-One Center	20
Using the Scanning & Copying tab	20
Using the Saved Images tab	21
Using the Maintain/Troubleshoot link	22
Using the Solution Center	22
Using Print Properties	23
Opening Print Properties	23
Using the Save Settings menu	23
Using the I Want To menu	24
Using the Options menu	24
Using the Print Properties tabs	24
Using the Photo Editor	24
Using the Web Toolbar	25
Using Fast Pics	26
Loading paper and original documents	27
Loading paper	27
Loading various paper types	27
Loading original documents on the scanner glass	30
Printing	31
Changing the paper type	31
Printing a document	31
Printing a Web page	31
Printing the text and photos from a Web page	31
Printing only the text from a Web page	31
Printing photos or images from a Web page	32
Printing cards	32
Printing envelopes	33
Printing transparencies	33
Printing collated copies	34
Printing multiple pages on one sheet	34
Printing the last page first (reverse page order)	35
Working with photos	36
Retrieving and managing photos	36
Inserting a memory card	36
Using a PictBridge-enabled digital camera to control printing photos	37
Transferring digital photos to a computer	37
Browsing and selecting photos stored on the computer	37
Printing photos	38
Printing photos stored on a memory card using the proof sheet	38
Printing photos stored on a memory card using Fast Pics	39
Printing photos from a digital camera using DPOF	39
Printing photos stored on the computer using the Imaging Studio	39
Customizing photos	40
Creating and printing a scrapbook or album page	40
Adding text captions to a photo page	40
Copying	42
Making a copy	42
Copying 4 x 6 photos	42
Customizing copy settings	43
Specifying the size of paper loaded	43
Setting the copy quality	43
Making a copy lighter or darker	43
Enlarging or reducing an image	43
Repeating an image on one page using the computer	44
Scanning	45
Scanning an item	45
Scanning a text-only document	45
Scanning a text and graphics document	46
Saving a scanned image	46
Customizing scan settings	46
Scanning documents or images for e-mailing	47
Scanning text for editing	48
Scanning images for editing	48
Scanning clear images from magazines or newspapers	49
Faxing	50
Sending a fax using the software	50
Receiving a fax using the software	50
Maintaining the printer	52
Changing a print cartridge	52
Removing a used print cartridge	52
Installing a print cartridge	52
Achieving better print quality	54
Improving print quality	54
Aligning the print cartridge using the computer	54
Cleaning the print cartridge nozzles	54
Wiping the print cartridge nozzles and contacts	55
Preserving the print cartridge	56
Cleaning the scanner glass	56
Ordering supplies	56
Using genuine Lexmark print cartridges	56
Refilling a print cartridge	57
Recycling Lexmark products	57
Troubleshooting	58
Setup troubleshooting	58
Incorrect language appears on the display	58
Power button is not lit	58
Software does not install	58
Page does not print	59
Cannot print from digital camera using PictBridge	61
Print troubleshooting	61
Improving print quality	61
Poor text and graphic quality	62
Poor quality at the edges of the page	63
Print speed is slow	63
Printer does not print or respond	64
Partial document or photo prints	64
Copy troubleshooting	64
Copier does not respond	64
Scanner unit does not close	64
Poor copy quality	64
Partial document or photo copies	65
Scan troubleshooting	65
Scanner does not respond	65
Scan was not successful	66
Scanning takes too long or freezes the computer	66
Poor scanned image quality	66
Partial document or photo scans	67
Cannot scan to an application	67
Fax troubleshooting	67
Tips for faxing using the Imaging Studio	67
Cannot send or receive a fax	67
Cannot print a fax or received fax has poor print quality	68
Received fax is blank	68
Jams and misfeeds troubleshooting	68
Paper jam in the printer	68
Paper jam in the paper support	68
Paper or specialty media misfeeds	69
Printer does not feed paper, envelopes, or specialty media	69
Banner paper jams	69
Memory card troubleshooting	70
Memory card cannot be inserted	70
Nothing happens when a memory card is inserted	70
Error messages on display	70
Error messages	71
Alignment problem...	71
Cartridge Error	71
Cartridge missing	72
Change paper or photo size setting...	72
Clear the carrier jam...	72
Clear the paper jam...	72
Color ink low	72
Could not detect a proof sheet	72
Computer not connected	73
Insert camera/memory card.	73
Invalid photo/paper size selection	73
Load paper...	73
No images have been selected.	73
No photo/paper size selection has been made.	73
No photo files found	73
No proof sheet information	73
Only one device or media card is allowed...	74
Paper skewed, please reposition.	74
Change paper size setting...	74
PictBridge Communications Error	74
Please remove your camera to use your memory card	74
Some photos removed from card by host	74
There is a problem reading the memory card...	74
Removing and reinstalling the software	74
Notices	76
Trademarks	76
Conventions	76
Federal Communications Commission (FCC) compliance information statement	76
European Community (EC) directives conformity	77
Japanese VCCI notice	77
Korean MIC statement	77
Noise emission levels	77
Waste from Electrical and Electronic Equipment (WEEE) directive	78
ENERGY STAR	78
Power consumption	78
Product power consumption	78
Power Saver	79
Off mode	79
Total energy usage	79
Statement of Limited Warranty	79