Ricoh Aficio MP C3000 Troubleshooting - Page 38

When a Message Appears

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Troubleshooting When Using the Facsimile Function When a Message Appears This section explains the machine's main messages. If other messages appear, follow their instructions. Message Cause Solution Put original back, check it and press the Original jammed during Memory Place originals that have not been Transmission. scanned on the exposure glass or ADF again. Start key. 3 Cannot detect The machine failed to detect the Place original again, and then original size. size of the original. press {Start} key. Place original again, then press the Start key. Functional prob- There is a problem with the fax. lems with facsimile. Data will be initialized. Record the code number shown in the display and contact your service representative. Other functions can be used. Remove the paper The Internal Tray 1 is full. from Internal Tray 1. Remove the paper. If the other tray is also full, the tray name shown in the display changes. Remove paper from the tray indicated in the display. Original is being scanned by another function. Switch to the following function, then press the Stop key to cancel scanning or press the Start key to continue. The machine is scanning an original under another function. Before sending a file by fax, cancel the job in progress. To do this, press [Exit], and then press the {Copy} or {Document Server} key to display the suspended function. Then, on the copier or document server screen, press the {Clear/Stop} key to display the "The Stop key has been pressed. Are you sure you want to stop copy- ing? " or "The Clear / Stop key was pressed. Are you sure you want to stop scanning? " prompt, and then press [Stop]. 30

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Troubleshooting When Using the Facsimile Function
30
3
When a Message Appears
This section explains the machine's main messages. If other messages appear,
follow their instructions.
Message
Cause
Solution
Put original
back, check it
and press the
Start key.
Original jammed during Memory
Transmission.
Place originals that have not been
scanned on the exposure glass or
ADF again.
Cannot detect
original size.
Place original
again, then
press the Start
key.
The machine failed to detect the
size of the original.
Place original again, and then
press
{
Start
}
key.
Functional prob-
lems with fac-
simile. Data
will be initial-
ized.
There is a problem with the fax.
Record the code number shown
in the display and contact your
service representative. Other
functions can be used.
Remove the paper
from Internal
Tray 1.
The Internal Tray 1 is full.
Remove the paper. If the other
tray is also full, the tray name
shown in the display changes.
Remove paper from the tray indi-
cated in the display.
Original is be-
ing scanned by
another func-
tion. Switch to
the following
function, then
press the Stop
key to cancel
scanning or
press the Start
key to continue.
The machine is scanning an orig-
inal under another function.
Before sending a file by fax, can-
cel the job in progress. To do this,
press
[
Exit
]
, and then press the
{
Copy
}
or
{
Document Server
}
key
to display the suspended func-
tion. Then, on the copier or docu-
ment server screen, press the
{
Clear/Stop
}
key to display the
“
The Stop key has been
pressed. Are you sure
you want to stop copy-
ing?
” or “
The Clear /
Stop key was pressed.
Are you sure you want
to stop scanning?
”
prompt, and then press
[
Stop
]
.