Ricoh Aficio MP C3000 Troubleshooting - Page 62

Start, Settings, Printers, Properties, Details, Print to the following port, Ports, Printers and Faxes

Page 62 highlights

Troubleshooting When Using the Printer Function Problem [List / Test Print] is disabled. Cause A mechanical error might have occurred. Printing does not start The correct Communication when using the extend- mode is not set. ed wireless LAN in Adhoc mode. Solution Contact your service representative. See "List/Test Print", General Settings Guide. Turn the main power off and back on. See "Turning On/Off the Power", About This Machine. Or, change the settings for [System Settings], [Interface Settings], and [Network]. See "Network Settings", General Settings Guide. If the printing does not start, contact your service representative. 4 ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the data-in lamp does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2. For Windows 95/98/Me A Click the [Start] button, point to [Settings], and then click [Printers]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Details] tab. D In the [Print to the following port:] list, confirm the correct port is selected. For Windows 2000 or Windows NT 4.0 A Click the [Start] button, point to [Settings], and then click [Printers]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Ports] tab. D In the [Print to the following port(s)] list, confirm the correct port is selected. Windows XP A Click the [Start] button, and then click [Printers and Faxes]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Ports] tab. D In the [Print to the following port(s)] list, confirm the correct port is selected. Windows Server 2003 A Click the [Start] button, point to [Settings], and then click [Printers]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Ports] tab. D In the [Print to the following port(s)] list, confirm the correct port is selected. 54

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Troubleshooting When Using the Printer Function
54
4
If the printing does not start, contact your service representative.
When the machine is connected to the computer using the interface cable
The following shows how to check the print port when the data-in lamp does
not light up or blink.
Check if the print port setting is correct. When it is connected using a parallel
interface, connect it to LPT1 or LPT2.
For Windows 95/98/Me
A
Click the
[
Start
]
button, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Click the icon of the machine. On the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Details
]
tab.
D
In the
[
Print to the following port:
]
list, confirm the correct port is selected.
For Windows 2000 or Windows NT 4.0
A
Click the
[
Start
]
button, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Click the icon of the machine. On the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Ports
]
tab.
D
In the
[
Print to the following port(s)
]
list, confirm the correct port is selected.
Windows XP
A
Click the
[
Start
]
button, and then click
[
Printers and Faxes
]
.
B
Click the icon of the machine. On the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Ports
]
tab.
D
In the
[
Print to the following port(s)
]
list, confirm the correct port is selected.
Windows Server 2003
A
Click the
[
Start
]
button, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Click the icon of the machine. On the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Ports
]
tab.
D
In the
[
Print to the following port(s)
]
list, confirm the correct port is selected.
[
List / Test Print
]
is disa-
bled.
A mechanical error might have
occurred.
Contact your service representa-
tive. See “List/Test Print”, Gen-
eral Settings Guide.
Printing does not start
when using the extend-
ed wireless LAN in Ad-
hoc mode.
The correct Communication
mode is not set.
Turn the main power off and
back on. See “Turning On/Off
the Power”, About This Machine.
Or, change the settings for
[
Sys-
tem Settings
]
,
[
Interface Settings
]
,
and
[
Network
]
. See “Network Set-
tings”, General Settings Guide.
Problem
Cause
Solution