Ricoh Aficio MP C3000 Troubleshooting - Page 84
work Access Mask, available. Check
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Troubleshooting When Using the Scanner Function Message Cause Solution Scanner is not • The machine's main power available. Check switch is off. • Set the main power switch to "On". the scanner con- • The machine is not connected • Check whether the machine is nection status. to the network correctly. connected to the network cor- rectly. • Deselect the personal firewall function of the client computer. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. No response from The machine is not connected to Check whether the machine is con- 5 the scanner. the network correctly. nected to the network correctly. No response from The network is crowded. Wait for a while, and then try to the scanner. reconnect. Fatal error has occurred in the scanner. The application-specified scan Check whether the scanning set- conditions have exceeded the set- tings made with the application ting range of the machine. exceed the setting range of the machine. Fatal error has occurred in the scanner. An unrecoverable error has occurred on the machine. An unrecoverable error has occurred in the machine. Call your service representative. Cannot connect to the scanner. Check the network Access Mask settings in User Tools. An access mask is set. Contact the network or scanner administrator. Scanner is not ready. Check the scanner and the options. The ADF cover is open. Check whether the ADF cover is closed. 76