Ricoh Aficio MP C3000 Troubleshooting - Page 42

Troubleshooting When Using the Facsimile Function, the Web Image Monitor

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Troubleshooting When Using the Facsimile Function Message Check whether there are any network problems. {14-09} 3 Check whether there are any network problems. {14-33} Check whether there are any network problems. {15-01} 34 Cause Solution E-mail transmission was refused • Check that the machine e-mail by SMTP authentication, POP be- address is correctly pro- fore SMTP authentication or grammed from File Transfer login authentication of the com- under System Settings. See puter in which the folder for "File Transfer", General Set- transfer is specified. tings Guide. You can also use the Web Image Monitor for confirmation. See the Web Im- age Monitor's Help. • Check that the user name and password of the E-mail Account are correctly programmed from File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. • Check that the folder for forwarding is correctly specified. • Check that the computer in which the folder for forwarding is specified is correctly operated. • Consult the administrator. No machine's e-mail address is programmed. • Check that the e-mail address of mail account is correctly programmed using "File Transfer" of "System Settings". See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. No POP3/IMAP4 server address • Check that the host name or is programmed. IPv4 address of the POP3/IMAP4 server is cor- rectly programmed using the Web Image Monitor. See the Web Image Monitor's Help. • Consult the administrator.

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Troubleshooting When Using the Facsimile Function
34
3
Check whether
there are any
network prob-
lems.
{
14-09
}
E-mail transmission was refused
by SMTP authentication, POP be-
fore SMTP authentication or
login authentication of the com-
puter in which the folder for
transfer is specified.
•
Check that the machine e-mail
address is correctly pro-
grammed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
•
Check that the user ID and
password for the computer in
which the folder for forward-
ing is specified are correctly
programmed.
•
Check that the folder for for-
warding is correctly specified.
•
Check that the computer in
which the folder for forward-
ing is specified is correctly op-
erated.
•
Consult the administrator.
Check whether
there are any
network prob-
lems.
{
14-33
}
No machine's e-mail address is
programmed.
•
Check that the e-mail address
of mail account is correctly
programmed using “File
Transfer” of “System Set-
tings”. See “File Transfer”,
General Settings Guide. You
can also use the Web Image
Monitor for confirmation. See
the Web Image Monitor's
Help.
•
Consult the administrator.
Check whether
there are any
network prob-
lems.
{
15-01
}
No POP3/IMAP4 server address
is programmed.
•
Check that the host name or
IPv4 address of the
POP3/IMAP4 server is cor-
rectly programmed using the
Web Image Monitor. See the
Web Image Monitor's Help.
•
Consult the administrator.
Message
Cause
Solution