Ricoh Aficio MP C3000 Troubleshooting - Page 46

Reception, Clear/Stop, Check / Stop Transmission

Page 46 highlights

Troubleshooting When Using the Facsimile Function Problem Cause Solution To cancel a Memory Transmission. If the original is being sent or if it is in standby, press {Clear/Stop} key or [Check / Stop Transmission File]. See "Canceling a Transmission", Facsimile Reference. To cancel an Immediate Transmission. Press {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Although a group spec- The number of specified destina- A maximum of 500 parties can be 3 ification was set for the tions exceeds the maximum specified for a group. Check if following, reception number that can be specified as a there are over the specified num- was not possible. group. bers registered in the address Receiving Station of Information Box, Forwarding, Forwarding of Special Sender, Reception Report e-mail, Email TX Results, routing email received via book. If a group was registered in another group or designated in 15 of Transfer Box, transmission is canceled but an error message does not appear. See "Registering a Names to a Group", General Settings Guide. SMTP. ❖ Reception Problem Cause Solution The machine failed to If this happened when the Re- print received fax docu- ceive File indicator was lit, low ments. paper may have caused printing to stop. • Load paper into the tray. • Add toner. See "Substitute Reception", Facsimile Reference. The machine failed to Store has been selected for Recep- Print the fax documents using a print received fax docu- tion File Setting. Web browser or the Print Stored ments. RX File function. See "Printing Received and Stored Docu- ments" and "Printing fax infor- mation using a Web browser", Facsimile Reference. The machine failed to Add Paper indicator is lit. print received fax documents. Load paper into the tray. See p.79 "Loading Paper". 38

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Troubleshooting When Using the Facsimile Function
38
3
Reception
To cancel a Memory
Transmission.
-
If the original is being sent or if it
is in standby, press
{
Clear/Stop
}
key or
[
Check / Stop Transmission
File
]
. See “Canceling a Transmis-
sion”, Facsimile Reference.
To cancel an Immediate
Transmission.
-
Press
{
Clear/Stop
}
key. See “Can-
celing a Transmission”, Facsimile
Reference.
Although a group spec-
ification was set for the
following, reception
was not possible.
Receiving Station of In-
formation Box, For-
warding, Forwarding
of Special Sender, Re-
ception Report e-mail,
Email TX Results, rout-
ing email received via
SMTP.
The number of specified destina-
tions exceeds the maximum
number that can be specified as a
group.
A maximum of 500 parties can be
specified for a group. Check if
there are over the specified num-
bers registered in the address
book. If a group was registered in
another group or designated in 1-
5 of Transfer Box, transmission is
canceled but an error message
does not appear. See “Registering
a Names to a Group”, General
Settings Guide.
Problem
Cause
Solution
The machine failed to
print received fax docu-
ments.
If this happened when the Re-
ceive File indicator was lit, low
paper may have caused printing
to stop.
Load paper into the tray.
Add toner.
See “Substitute Reception”, Fac-
simile Reference.
The machine failed to
print received fax docu-
ments.
Store has been selected for Recep-
tion File Setting.
Print the fax documents using a
Web browser or the Print Stored
RX File function. See “Printing
Received and Stored Docu-
ments” and “Printing fax infor-
mation using a Web browser”,
Facsimile Reference.
The machine failed to
print received fax docu-
ments.
Add Paper indicator is lit.
Load paper into the tray. See p.79
“Loading Paper”.
Problem
Cause
Solution