Ricoh Aficio MP C3000 Troubleshooting - Page 69

Setup, Color/Black and White, Color, Print Settings, PDF Di, rect Print, PDF Menu, PDF Direct Print - scanner setup

Page 69 highlights

Other Printing Problems Problem Cause Solution Images are not printed in the specified colors. The correct print- If it is only one particular color that does not print, turn er driver settings off the machine's power, and then turn it back on. are not made. If the problem persists, contact your service representa- tive. Color originals are printed in black and white. No color print settings are made on the printer driver. • For the functional window: On the [Setup] tab, for [Color/Black and White:], select [Color]. • For the custom setting: On the [Print Settings] tab, for [Color/Black and White:], select [Color]. PDF files do not PDF files are To print password-protected PDF files, enter the pass- print out/cannot password-pro- word in the [PDF Menu] or on Web Image Monitor. perform [PDF Di- tected. rect Print]. • For details about [PDF Menu], see "PDF Menu", General Settings Guide. • For details about Web Image Monitor, see the Web 4 Image Monitor Help. PDF files do not print out/cannot perform [PDF Direct Print]. PDF files cannot be printed if they are print-disabled via PDF File Security. Change the PDF File Security setting. PDF files do not print out/cannot perform [PDF Direct Print]. High compression PDF files created using the machine's scanner function cannot print directly. Open the application used to create the PDF, and then print the file using the application's driver. Re-save the file in normal (non-compressed) PDF format. Some types of High Compression PDF files are not supported. Consult your sales representative about the supported file types. [PDF Direct Print] produces strange or malformed characters. Fonts were not embedded. Embed fonts in the PDF file you want to print and then print. Printing by Bluetooth is slow. The number of jobs exceeds the capacity of the machine. Reduce the number of jobs. 61

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Other Printing Problems
61
4
Images are not
printed in the
specified colors.
The correct print-
er driver settings
are not made.
If it is only one particular color that does not print, turn
off the machine's power, and then turn it back on.
If the problem persists, contact your service representa-
tive.
Color originals
are printed in
black and white.
No color print
settings are made
on the printer
driver.
For the functional window: On the
[
Setup
]
tab, for
[
Color/Black and White:
]
, select
[
Color
]
.
For the custom setting: On the
[
Print Settings
]
tab, for
[
Color/Black and White:
]
, select
[
Color
]
.
PDF files do not
print out/cannot
perform
[
PDF Di-
rect Print
]
.
PDF files are
password-pro-
tected.
To print password-protected PDF files, enter the pass-
word in the
[
PDF Menu
]
or on Web Image Monitor.
For details about
[
PDF Menu
]
, see “PDF Menu”, Gen-
eral Settings Guide.
For details about Web Image Monitor, see the Web
Image Monitor Help.
PDF files do not
print out/cannot
perform
[
PDF Di-
rect Print
]
.
PDF files cannot
be printed if they
are print-disa-
bled via PDF File
Security.
Change the PDF File Security setting.
PDF files do not
print out/cannot
perform
[
PDF Di-
rect Print
]
.
High compres-
sion PDF files
created using the
machine's scan-
ner function can-
not print
directly.
Open the application used to create the PDF, and then
print the file using the application's driver.
Re-save the file in normal (non-compressed) PDF for-
mat.
Some types of High Compression PDF files are not sup-
ported. Consult your sales representative about the sup-
ported file types.
[
PDF Direct Print
]
produces strange
or malformed
characters.
Fonts were not
embedded.
Embed fonts in the PDF file you want to print and then
print.
Printing by Blue-
tooth is slow.
The number of
jobs exceeds the
capacity of the
machine.
Reduce the number of jobs.
Problem
Cause
Solution