Ricoh Aficio MP C3000 Troubleshooting - Page 86

No User Code is, User Name, Login

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Troubleshooting When Using the Scanner Function Message Cause Solution Communication error has occurred on the network. A communication error has oc- Check whether the client compu- curred on the network. ter can use the TCP/IP protocol. Scanner is in use for other function. Please wait. A function of the machine other than the scanner function is being used such as the copier function. Wait for a while and reconnect. Insufficient Memory is insufficient. memory. Close all other appli- cations, then restart scan- ning. • Close all the unnecessary applications running on the client computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer. No User Code is Access is restricted with user Contact the administrator of the 5 registered. Con- codes. machine. sult your system administrator. Any of Login User Name, Login Password or Driver Encryption Key is incorrect. The entered login user name, password, or driver encryption key was invalid. • Check the login user name, login password, and driver encryption key. • Permission to use this function has not been granted. Contact the administrator. 78

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Troubleshooting When Using the Scanner Function
78
5
Communication
error has oc-
curred on the
network.
A communication error has oc-
curred on the network.
Check whether the client compu-
ter can use the TCP/IP protocol.
Scanner is in
use for other
function. Please
wait.
A function of the machine other
than the scanner function is being
used such as the copier function.
Wait for a while and reconnect.
Insufficient
memory. Close
all other appli-
cations, then
restart scan-
ning.
Memory is insufficient.
•
Close all the unnecessary ap-
plications running on the cli-
ent computer.
•
Uninstall the TWAIN driver,
and then reinstall it after re-
starting the computer.
No User Code is
registered. Con-
sult your system
administrator.
Access is restricted with user
codes.
Contact the administrator of the
machine.
Any of Login
User Name, Login
Password or
Driver Encryp-
tion Key is in-
correct.
The entered login user name,
password, or driver encryption
key was invalid.
•
Check the login user name,
login password, and driver
encryption key.
•
Permission to use this func-
tion has not been granted.
Contact the administrator.
Message
Cause
Solution