Ricoh Aficio MP C3000 Troubleshooting - Page 61

Updating the, destination, wait. Specified, or sender's name, has been, cleared.

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When You Cannot Print Problem Cause Solution Printing does not start. If the machine is operating in an extended wireless LAN, the receiver's MAC address may be preventing communication with the access point. Check access point settings when in the infrastructure mode. Depending on the access point, client access may be limited by MAC address. Also, check there are no problems in transmission between access point and wired clients, and between access point and wireless clients. Printing does not start. The extended wireless LAN has not started. Confirm the orange LED is lit, and the green LED is lit or blinks during transmission. Printing does not start. The login user name, login pass- Check the login user name, login word, or driver encryption key is password, or driver encryption invalid. key. 4 Printing does not start. Advanced encryption has been set using the Extended Security function. Check the settings of the Extended Security function with the administrator. Data-in lamp does not blink or light up. If the data-in lamp is unlit or not flashing even after performing [Print], the machine has not received the data. • When the machine is connected to a computer via a cable, check the computer print port settings are correct. See "Confirming the Connection Method", Printer Reference. • When it is networked with a computer, Contact the administrator. The status indicator of the printer is lit. The cause is displayed on the dis- Check the error message on the play of the control panel. display panel and take required action. See p.49 "When a Message appears". "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." appears. The destination list is being updated from the network using SmartDeviceMonitor for Admin. Wait until the message disappears. Do not switch off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed. 53

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When You Cannot Print
53
4
Printing does not start.
If the machine is operating in an
extended wireless LAN, the re-
ceiver's MAC address may be
preventing communication with
the access point.
Check access point settings when
in the infrastructure mode. De-
pending on the access point, cli-
ent access may be limited by
MAC address. Also, check there
are no problems in transmission
between access point and wired
clients, and between access point
and wireless clients.
Printing does not start.
The extended wireless LAN has
not started.
Confirm the orange LED is lit,
and the green LED is lit or blinks
during transmission.
Printing does not start.
The login user name, login pass-
word, or driver encryption key is
invalid.
Check the login user name, login
password, or driver encryption
key.
Printing does not start.
Advanced encryption has been
set using the Extended Security
function.
Check the settings of the Extend-
ed Security function with the ad-
ministrator.
Data-in lamp does not
blink or light up.
If the data-in lamp is unlit or not
flashing even after performing
[
Print
]
, the machine has not re-
ceived the data.
•
When the machine is connect-
ed to a computer via a cable,
check the computer print port
settings are correct. See “Con-
firming the Connection Meth-
od”, Printer Reference.
•
When it is networked with a
computer, Contact the admin-
istrator.
The status indicator of
the printer is lit.
The cause is displayed on the dis-
play of the control panel.
Check the error message on the
display panel and take required
action. See p.49 “When a Message
appears”.
“
Updating the
destination
list... Please
wait. Specified
destination(s)
or sender's name
has been
cleared.
” appears.
The destination list is being up-
dated from the network using
SmartDeviceMonitor for Admin.
Wait until the message disap-
pears. Do not switch off the pow-
er while this message is
displayed. Depending on the
number of destinations to be up-
dated, there may be some delay
before you can resume operation.
Operations are not possible while
this message is displayed.
Problem
Cause
Solution