Ricoh Aficio MP C3000 Troubleshooting - Page 76

When a Message is Displayed, When a Message is Displayed on the Control Panel

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Troubleshooting When Using the Scanner Function When a Message is Displayed This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message is Displayed on the Control Panel This section explains causes and remedies if an error message appears on the display of the control panel. Important ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. For information about how to turn off the main power switch, see About This Machine. Message Cause Solution 5 Connection with A network error has occurred Try the operation once more. If LDAP server has and connection has failed. Try the the message is still shown, the failed. Check operation once more. network may be crowded. Check the server status. the information of System Settings. See "System Settings", General Settings Guide. LDAP server authentication has failed. Check the settings. The user name and password dif- Make settings correctly for the fer from those set for LDAP Au- user name and the password for thentication. LDAP server authentication. The destination list has been updated. Specified destination(s) or sender's name has been cleared. A specified destination or sender's name was cleared when the destination list in the delivery server was updated. Specify the destination or sender's name again. Updating the destination list has failed. Try again? A network error has occurred. Check whether the server is connected. The destination list has been updated. Specified destination(s) or sender's name has been cleared. The destination list is being updated. If a destination or sender's name was already selected, re-select it after this message disappears. 68

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Troubleshooting When Using the Scanner Function
68
5
When a Message is Displayed
This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.
When a Message is Displayed on the Control Panel
This section explains causes and remedies if an error message appears on the
display of the control panel.
Important
❒
If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. For information
about how to turn off the main power switch, see About This Machine.
Message
Cause
Solution
Connection with
LDAP server has
failed. Check
the server sta-
tus.
A network error has occurred
and connection has failed. Try the
operation once more.
Try the operation once more. If
the message is still shown, the
network may be crowded. Check
the information of System Set-
tings. See “System Settings”,
General Settings Guide.
LDAP server au-
thentication has
failed. Check
the settings.
The user name and password dif-
fer from those set for LDAP Au-
thentication.
Make settings correctly for the
user name and the password for
LDAP server authentication.
The destination
list has been
updated. Speci-
fied destina-
tion(s) or
sender's name
has been
cleared.
A specified destination or send-
er's name was cleared when the
destination list in the delivery
server was updated.
Specify the destination or send-
er's name again.
Updating the
destination list
has failed. Try
again?
A network error has occurred.
Check whether the server is con-
nected.
The destination
list has been
updated. Speci-
fied destina-
tion(s) or
sender's name
has been
cleared.
The destination list is being up-
dated.
If a destination or sender's name
was already selected, re-select it
after this message disappears.