Ricoh Aficio MP C3000 Troubleshooting - Page 79

Exceeded max. E, Check [Max. E

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When a Message is Displayed Message Cause Solution Selected file is currently in use. Cannot change password. You cannot change the name of a file whose status is "Waiting" or that is being edited with DeskTopBinder. Delete the password after canceling delivery or completing editing. Selected file is currently in use. Cannot change user name. You cannot change the password A sender's name should be speci- of a file whose status is "Waiting" fied before sending e-mail. Send or that is being edited with Desk- e-mail after specifying the send- Top Binder. er's name. Connection with The correct Network settings are • Check the network settings of the destination not made. the client computer. has failed. Check the status and connection. • Check that components such as the LAN cable are connected properly. To check the current status, press [Scanned • Check that the server settings are correct and the server is working properly. 5 Files Status]. Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]. The entered user name or password was invalid. • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. Sender has not been specified. The sender's name was not speci- A sender's name should be speci- fied. fied before sending e-mail. Send e-mail after specifying the send- er's name. Exceeded max. E- The maximum e-mail size has mail size. Send- been exceeded. ing E-mail has been cancelled. Check [Max. Email Size] in Scanner Features. • Increase the size of [Max. E-mail Size]. • Set [Divide & Send E-mail] to [Yes (per Page)] or [Yes (per Max. Size)]. See "Send Settings", General Settings Guide. Sending the data A network error has occurred has failed. The and a file was not sent correctly. data will be resent later. Wait until sending is retried automatically after the preset interval. If sending fails again, contact the administrator. 71

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When a Message is Displayed
71
5
Selected file is
currently in
use. Cannot
change password.
You cannot change the name of a
file whose status is “Waiting” or
that is being edited with Desk-
TopBinder.
Delete the password after cance-
ling delivery or completing edit-
ing.
Selected file is
currently in
use. Cannot
change user
name.
You cannot change the password
of a file whose status is “Waiting”
or that is being edited with Desk-
Top Binder.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Connection with
the destination
has failed.
Check the status
and connection.
To check the
current status,
press [Scanned
Files Status].
The correct Network settings are
not made.
•
Check the network settings of
the client computer.
•
Check that components such
as the LAN cable are connect-
ed properly.
•
Check that the server settings
are correct and the server is
working properly.
Authentication
with the desti-
nation has
failed. Check
settings. To
check the cur-
rent status,
press [Scanned
Files Status].
The entered user name or pass-
word was invalid.
•
Check that the user name and
password are correct.
•
Check that the ID and pass-
word for the destination fold-
er are correct.
•
A password of 128 or more
characters may not be recog-
nized.
Sender has not
been specified.
The sender's name was not speci-
fied.
A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Exceeded max. E-
mail size. Send-
ing E-mail has
been cancelled.
Check [Max. E-
mail Size] in
Scanner Fea-
tures.
The maximum e-mail size has
been exceeded.
•
Increase the size of
[
Max. E-mail
Size
]
.
•
Set
[
Divide & Send E-mail
]
to
[
Yes (per Page)
]
or
[
Yes (per Max.
Size)
]
.
See “Send Settings”, General Set-
tings Guide.
Sending the data
has failed. The
data will be re-
sent later.
A network error has occurred
and a file was not sent correctly.
Wait until sending is retried auto-
matically after the preset interval.
If sending fails again, contact the
administrator.
Message
Cause
Solution