Symantec 14541094 Administration Guide - Page 14

Upgrading from pcAnywhere 9.2.x in Windows NT/2000/XP

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14 Planning a migration and upgrade strategy Using Symantec Packager to streamline migrations and upgrades Upgrading from pcAnywhere 9.2.x in Windows NT/2000/XP Symantec pcAnywhere supports upgrades of the full product and host-only versions of pcAnywhere 9.2.x to version 12.0 in Windows NT/2000/XP. The upgrade process does not automatically preserve user-defined data. If you need to upgrade pcAnywhere on multiple computers, you can use Symantec Packager to create a custom installation package that contains preconfigured data files. See "Using Symantec Packager to streamline migrations and upgrades" on page 14. Upgrading from pcAnywhere 9.2.x in Windows 98/Me If you are installing pcAnywhere version 12.0 on a Windows 98/Me computer that has version 9.2.x installed, pcAnywhere prompts you to uninstall the program. This is required to ensure proper functionality. To automate this process, you can use Symantec Packager to create a custom installation package to handle the uninstallation and installation process. You can also include preconfigured data files in the package and deploy it to other users. See "Using Symantec Packager to streamline migrations and upgrades" on page 14. Using Symantec Packager to streamline migrations and upgrades Symantec Packager is an administrator tool that lets you create, modify, and build custom installation packages that you distribute to target systems. Symantec Packager is available as an installation option on the pcAnywhere installation CD. Symantec Packager helps you streamline the process of migrating or upgrading from earlier versions of pcAnywhere in the following ways: The product installation requires you to Create a custom installation package that manually uninstall a previous version of the includes a custom command to silently product. uninstall the previous version before installing the product. The product installation requires you to restart the computer to complete the installation process. Create a custom installation package for the product installation and configure the package to install in passive or silent mode.

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Upgrading from pcAnywhere 9.2.x in Windows NT/2000/XP
Symantec pcAnywhere supports upgrades of the full product and host-only
versions of pcAnywhere 9.2.x to version 12.0 in Windows NT/2000/XP.
The upgrade process does not automatically preserve user-defined data. If you
need to upgrade pcAnywhere on multiple computers, you can use Symantec
Packager to create a custom installation package that contains preconfigured
data files.
See
“Using Symantec Packager to streamline migrations and upgrades”
on page 14.
Upgrading from pcAnywhere 9.2.x in Windows 98/Me
If you are installing pcAnywhere version 12.0 on a Windows 98/Me computer that
has version 9.2.x installed, pcAnywhere prompts you to uninstall the program.
This is required to ensure proper functionality.
To automate this process, you can use Symantec Packager to create a custom
installation package to handle the uninstallation and installation process. You
can also include preconfigured data files in the package and deploy it to other
users.
See
“Using Symantec Packager to streamline migrations and upgrades”
on page 14.
Using Symantec Packager to streamline migrations
and upgrades
Symantec Packager is an administrator tool that lets you create, modify, and build
custom installation packages that you distribute to target systems. Symantec
Packager is available as an installation option on the pcAnywhere installation
CD.
Symantec Packager helps you streamline the process of migrating or upgrading
from earlier versions of pcAnywhere in the following ways:
Create a custom installation package that
includes a custom command to silently
uninstall the previous version before
installing the product.
The product installation requires you to
manually uninstall a previous version of the
product.
Create a custom installation package for the
product installation and configure the
package to install in passive or silent mode.
The product installation requires you to
restart the computer to complete the
installation process.
Planning a migration and upgrade strategy
Using Symantec Packager to streamline migrations and upgrades
14