Toshiba Tecra M2-S519 User Manual - Page 155

Password, Battery, Problem, Procedure

Page 155 highlights

Troubleshooting Problem Procedure Battery doesn't charge when the AC adaptor is attached (Battery or Slim Select bay indicator does not glow in orange.) If the battery is completely discharged, it will not begin charging immediately. Wait a few minutes. If the battery still does not charge, make sure the outlet of the AC adaptor is supplying power. Test it by plugging in an appliance. Check whether the battery is hot or cold to the touch. If the battery is too hot or too cold, it will not charge properly. Let it reach room temperature. Unplug the AC adaptor and remove the battery to make sure the terminals are clean. If necessary wipe them with a soft dry cloth dipped in alcohol. Connect the AC adaptor and replace the battery. Make sure it is securely seated. Check the Battery indicator. If it does not glow, let the computer charge the battery for at least 20 minutes. If the Battery indicator glows after 20 minutes, let the battery continue to charge at least another 20 minutes before turning on the computer. If the indicator still does not glow, the battery may be at the end of its operating life. Replace it. If you do not think the battery is at the end of its operating life, see your dealer. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged battery, the battery might not charge to its full potential. Fully discharge the battery, then try to charge it again. Check the power consumption settings in Power Saver utility. Consider using a power saving mode. Password Problem Cannot enter password Procedure Refer to the TOSHIBA Password Utility section in Chapter 6, Power and Power-Up Modes. TECRA M2 9-6

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TECRA M2
9-6
Troubleshooting
Password
Battery doesn’t charge
when the AC adaptor
is attached (
Battery
or
Slim Select bay
indicator does not
glow in orange.)
If the battery is completely discharged, it will not
begin charging immediately. Wait a few minutes.
If the battery still does not charge, make sure the
outlet of the AC adaptor is supplying power.
Test it by plugging in an appliance.
Check whether the battery is hot or cold to the
touch. If the battery is too hot or too cold, it will
not charge properly. Let it reach room
temperature.
Unplug the AC adaptor and remove the battery to
make sure the terminals are clean. If necessary
wipe them with a soft dry cloth dipped in alcohol.
Connect the AC adaptor and replace the battery.
Make sure it is securely seated.
Check the
Battery
indicator. If it does not glow,
let the computer charge the battery for at least
20 minutes. If the
Battery
indicator glows after
20 minutes, let the battery continue to charge at
least another 20 minutes before turning on the
computer.
If the indicator still does not glow, the battery may
be at the end of its operating life. Replace it.
If you do not think the battery is at the end of its
operating life, see your dealer.
Battery doesn’t power
the computer as long
as expected
If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential. Fully discharge the battery, then try to
charge it again.
Check the power consumption settings in Power
Saver utility. Consider using a power saving
mode.
Problem
Procedure
Problem
Procedure
Cannot enter
password
Refer to the
TOSHIBA Password Utility
section in
Chapter 6, Power and Power-Up Modes.