Toshiba Tecra M2-S519 User Manual - Page 167

Monitor, i.LINK IEEE1394, Modem, Problem, Procedure, Fn + F5

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Troubleshooting Monitor Refer also to Chapter 8, Optional Devices, and to your monitor's documentation. Problem Procedure Monitor does not turn on Make sure that the external monitor's power switch is on. Confirm that the external monitor's power cable is plugged into a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press hot keys Fn + F5 to change the display priority and make sure it is not set for the internal display. Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly. If problems persist, contact your dealer. i.LINK (IEEE1394) Problem Procedure i.LINK device does not function Make sure the cable is securely connected to the computer and to the device. Make sure the device's power is turned on. Reinstall the drivers. Open the Windows Control Panel and double-click the Add Hardware icon. Follow the on-screen directions. Restart Windows. If problems persist, contact your dealer. Modem Problem Procedure Communication Make sure the computer's internal modem software can't initialize settings are correct. Refer to Phone and Modem modem Properties in the Control Panel. You can hear a dial tone but can't make a call If the call is going through a PBX machine, make sure the communication application's tone dial detection feature is disabled. You can also use the ATX command. TECRA M2 9-18

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TECRA M2
9-18
Troubleshooting
Monitor
Refer also to Chapter 8,
Optional Devices,
and to your monitor’s
documentation.
i.LINK (IEEE1394)
Modem
Problem
Procedure
Monitor does not turn
on
Make sure that the external monitor’s power
switch is on. Confirm that the external monitor’s
power cable is plugged into a working power
outlet.
No display
Try adjusting the contrast and brightness controls
on the external monitor.
Press hot keys
Fn + F5
to change the display
priority and make sure it is not set for the internal
display.
Display error occurs
Check that the cable connecting the external
monitor to the computer is attached firmly.
If problems persist, contact your dealer.
Problem
Procedure
i.LINK device does not
function
Make sure the cable is securely connected to the
computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Open the Windows Control
Panel and double-click the Add Hardware icon.
Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.
Problem
Procedure
Communication
software can’t initialize
modem
Make sure the computer’s internal modem
settings are correct. Refer to
Phone and Modem
Properties in the Control Panel.
You can hear a dial
tone but can’t make a
call
If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You can also use the ATX command.