Cisco 6941 Administration Guide - Page 119
Applications, Admin Settings, Status., Status Messages., Clear, Message, Description - firmware download
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Chapter Status Menu To display the Status Messages screen, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Press the Applications button. Select Admin Settings. Select Status. Select Status Messages. To remove current status messages, press the Clear softkey. To exit the Status Messages screen, press the Back softkey. Table 7-2 Status Messages on the Cisco Unified IP Phone 6900 Series Message CFG file not found CFG TFTP Size Error Checksum Error Description Possible Explanation and Action The name-based and default configuration file was not found on the TFTP Server. The configuration file for a phone is created when the phone is added to the Cisco Unified Communications Manager database. If the phone has not been added to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response. • Phone is not registered with Cisco Unified Communications Manager. You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to auto-register. See the "Adding Phones with Cisco Unified CM Administration" section on page 2-10 for details. • If you are using DHCP, verify that the DHCP server is pointing to the correct TFTP server. • If you are using static IP addresses, check configuration of the TFTP server. See the "Network Setup Menu" section on page 4-4 for details on assigning a TFTP server. The configuration file is too large for file Power cycle the phone. system on the phone. Downloaded software file is corrupted. Obtain a new copy of the phone firmware and place it in the TFTPPath directory. You should only copy files into this directory when the TFTP server software is shut down, otherwise the files may be corrupted. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 7-3