Cisco 6941 Administration Guide - Page 98

Telephony Features Available for the Cisco Unified IP Phone Chapter Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Services URL button Services Shared line Monitoring and Recording Speed-dialing Description Configuration Reference Allows users to access services from a programmable button rather than by using the Services menu on a phone. For more information, see the following: • Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone Services. Allows you to use the Cisco Unified IP Phone Services Configuration menu in Cisco Unified Communications Manager Administration to define and maintain the list of phone services to which users can subscribe. For more information refer to: • Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone Services. Allows a user to have multiple phones that share For more information, see the Cisco Unified the same phone number or allows a user to share a Communications Manager System Guide, phone number with a coworker. Understanding Directory Numbers. Allows a supervisor to silently monitor an active call. The supervisor cannot be heard by either party on the call. The user might hear a monitoring audible alert tone during a call when it is being monitored. For more information, see the Cisco Unified Communications Manager Features and Services Guide, Monitoring and Recording. When a call is secured, the security status of the call is displayed as a lock icon on Cisco Unified IP Phones. The connected parties might also hear an audible alert tone that indicates the call is secured and is being monitored. Note When an active call is being monitored or recorded, you can receive or place intercom calls; however, if you place an intercom call, the active call will be put on hold, which causes the recording session to terminate and the monitoring session to suspend. To resume the monitoring session, the party whose call is being monitored must resume the call. Dials a specified number that has been previously stored. For more information, see the following: • Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone. 5-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01