Dell OptiPlex Gn Reference and Installation Guide (.pdf) - Page 111

This Total Satisfaction Return Policy does not apply

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Service (at the telephone number listed in the chapter titled "Getting Help" in your Diagnostics and Troubleshooting Guide or the section titled "Contacting Dell" in your online System User's Guide) to receive a Credit Return Authorization Number. You must ship the products to Dell in their original packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. This "Total Satisfaction" Return Policy does not apply to DellWare products, which may be returned under DellWare's then-current return policy. Warranties and Return Policy D-3

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Warranties and Return Policy
D-3
Service (at the telephone number listed in the chapter
titled “Getting Help” in your
Diagnostics and
Troubleshooting Guide
or the section titled “Contacting
Dell” in your online
System User’s Guide
) to receive a
Credit Return Authorization Number. You must ship the
products to Dell in their original packaging, prepay ship-
ping charges, and insure the shipment or accept the risk
of loss or damage during shipment. You may return soft-
ware for refund or credit only if the sealed package
containing the diskette(s) or CD(s) is unopened. Returned
products must be in as-new condition, and all of the man-
uals, diskette(s), CD(s), power cables, and other items
included with a product must be returned with it.
This “Total Satisfaction” Return Policy does not apply to
DellWare products, which may be returned under
DellWare’s then-current return policy.