HP 3390 Service Manual - Page 212
Jams in the duplex path, CAUTION,
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Jams in the duplex path NOTE If you are experiencing jams in the duplex paper path, make sure that the duplex-tray lever is set to the correct media size for your country/region. Open the duplex-paper-path door and look at the embossed arrow on the lever. Make sure that it points to the media size for your country/region. If the size needs to be changed, push the lever all the way in for duplex printing on letter- and legal-size media, or pull it all the way out for duplex printing on A4-size media. LTR, A4 LGL LTR, A4 LGL CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty. When removing jammed media, pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. 1. Open the rear output door. Figure 6-21 Jams in the duplex path (1 of 10) 190 Chapter 6 Troubleshooting ENWW