HP 3390 Service Manual - Page 229

Table 6-1 Alert and warning messages (continued) Event-log error message Control panel message Memory low Only 1 copy made None No Dial Tone None No document sent None No fax answer Redial pending None No fax answer. Canceled send None ENWW Description Recommended action The all-in-one does not have Break the job into smaller jobs enough memory to complete the that contain fewer pages. collated copy job. The all-in-one could not detect a Check for a dial tone on the dial tone. phone line by pressing Start Fax. Unplug the telephone cord from both the all-in-one and the wall and replug the cord. Make sure that you are using the telephone cord that came with the all-in-one. Unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call. Plug the all-in-one phone cord into a jack for another phone line. The all-in-one did not scan any pages, or it did not receive any pages from the computer to transmit in a fax. Try sending the fax again. The receiving fax line did not answer. The all-in-one attempts to redial after a few minutes. Allow the all-in-one to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the all-in-one continues to redial, unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call. Plug the all-in-one phone cord into a jack for another phone line. Try a different phone cord. Attempts to redial a fax number failed, or the Redial-no answer option was turned off. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the all-in-one and the wall and replug the cord. Unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call. Control-panel messages 207