HP 3390 Service Manual - Page 264

Service-mode functions NVRAM initialization An NVRAM initialization will return the following device settings to the factory-set defaults: ● All menu settings, including the fax header and company name ● Fax numbers and names that are associated with one-touch keys and speed-dial codes Additionally, all faxes stored in memory are cleared. To perform a NVRAM initialization 1. Turn off the device. 2. Simultaneously press and hold the Enter button and the * button, and then turn on the device. 3. Wait until the message Permanent storage init. appears, and then release the Enter and * buttons. When the NVRAM initialization process has been completed, the device control panel shows the Ready message. Secondary service menu NOTE An asterisk (*) symbol next to a secondary service submenu option indicates that this is the current setting for that option. For more information about the secondary service menu, see Service menu on page 247. To access the secondary service menu 1. Press the Menu button. 2. Use the < or < button to scroll to Main Menu Service, and then press the button. 3. Use the < or < button to scroll to the desired secondary-service option, and then press the button. 4. Use the < or < button to scroll to the desired submenu option, and then press the button. Service menu item Print T.30 trace Archive print Submenu option At end of call* Never Now If error Off* On Description Use a T.30 trace report to troubleshoot fax transmission and receive errors. The archive print feature produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to preserve or archive. 242 Chapter 6 Troubleshooting ENWW