HP 3390 Service Manual - Page 250

Problem Cause Solution or it is embossed or from a faulty paper Open the rear output bin, or use long- lot. grain paper. Print is skewed (crooked). The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. More than one sheet feeds at one time. The media tray might be overloaded. Remove some of the media from the tray. The media might be wrinkled, folded, or Verify that the media is not wrinkled, damaged. folded, or damaged. Try printing on media from a new or different package. The all-in-one does not pull media from The all-in-one might be in manual feed ● If Manual feed appears on the all- the media input tray. mode. in-one control-panel display, press to print the job. ● Verify that the all-in-one is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Replace the pickup roller. See Replacing the tray 2 pickup roller on page 42. The paper-length adjustment control in Adjust the paper-length adjustment tray 2 or optional tray 3 is set at a length control to the correct length. that is greater than the media size. 228 Chapter 6 Troubleshooting ENWW