HP 3390 Service Manual - Page 247

Performance problems Problem Cause Solution Faxes are transmitting or being received very slowly. The fax might be very complex, such as one with many graphics. Complex faxes take longer to be sent or received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed. The receiving fax machine might have a The all-in-one only sends the fax at the slow modem speed. fastest modem speed that the receiving fax machine can accept. The resolution at which the fax was sent or is being received might be very high. If you are receiving the fax, call and ask the sender to lower the resolution and resend the fax. If you are sending the fax, lower the resolution and resend the fax. Your telephone line might not be working. Hang up and resend the fax. Have the telephone company check the telephone line. You are sending a fax via an international You must allow more time to transmit fax call. jobs internationally. The fax activity logs or fax call reports are The fax activity log or fax call reports printing at inappropriate times. settings are not correct. Print a Configuration page and check when the reports print. The all-in-one sounds are too loud or too The volume setting might not be adjusted Adjust the volume setting. soft. correctly. ENWW Fax problems 225