HP F4280 User Guide - Page 141

Troubleshooting If this did not solve the issue, try the next solution. Solution 7: Scan with Windows Image Architecture (WIA) Solution: Try scanning with Windows Image Architecture (WIA) instead of the HP Solution Center. To scan using WIA 1. Make sure the product is turned on. 2. Verify that the USB cable is securely plugged into the USB port on the back of the product. The USB icon on the cable faces up when the cable is properly connected. 3. Make sure the other end of the USB cable is plugged into a USB port on your computer. 4. On the Windows taskbar, click Start, click Programs or All Programs, and then click Accessories. 5. Click Paint. 6. From the Paint application, click File and then click From Scanner or Camera. 7. Select the product from the TWAIN source list. 8. Select the type of image to be scanned, and then click Scan. Imaging for Windows will scan from the product using TWAIN software instead of the HP Solution Center. Cause: If you could scan using WIA, this indicates that there was a problem with the HP Solution Center. You can continue to use WIA to scan, or try the next solution. If you could not scan using WIA, try the next solution. Solution 8: Disable the Lexbces service Solution: Check if the Lexbces service is started, and disable it. Errors 139