HP F4280 User Guide - Page 178
Communication test failed
UPC - 883585581313
View all HP F4280 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 178 highlights
Troubleshooting Chapter 12 HP All-in-One not found Solution: If the product is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the product and the computer, as shown below. For more information, see: "After setting up the product, it does not print" on page 81 Cause: This error applies only to USB-connected devices. The USB cable was not plugged in properly. Communication test failed Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the product is turned on • Solution 2: Make sure the product is connected to the computer Solution 1: Make sure the product is turned on Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product. Cause: The product was turned off. If this did not solve the issue, try the next solution. 176 Troubleshooting