HP Pavilion a200 HP Pavilion Desktop PCs - (English) Quick Start Guide SEA/ANZ - Page 36

Getting Help See the Warranty and Support Guide included with the PC documentation for the terms of your PC warranty coverage and for support contact information. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. New types of viruses are invented all the time. Get regular updates of your virus-scanning software from the program manufacturer. It is recommended that you back up files and defragment your hard disk drive at least monthly. If you use your PC a great deal, you may want to perform theses tasks more frequently. If a software program or the operating system gets damaged, reinstall the software. Refer to "Using Application Recovery and System Recovery" on page 95 for details. When your PC has software problems, it's possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with PCs between the power outlet and the PC power cord. 8 HP Pavilion home PC