HP Pavilion xt500 HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 108

Performance Problems

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Troubleshooting and Maintenance Troubleshooting Your Computer • Test the PC card with the e-Diagtools diagnostics. See "Testing the Hardware" on page 116. If an I/O card stops communicating properly • The card may have been reset if the computer suspended or turned off. Exit any applications, and then remove and reinsert the card. If a PC card modem is not working • Disable the internal modem: 1. Open the hardware Device Manager: click Start, Control Panel, Performance and Maintenance, System (Windows XP) or Start, Settings, Control Panel, System (Windows 2000). 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, and then select the option to disable the modem. If an I/O card stops communicating properly • Exit and restart the application. The card may have been reset if the computer suspended or turned off. • Check settings in Control Panel. Performance Problems For best performance, your computer should have at least 128 MB of memory (RAM). If the computer pauses or runs sluggishly • This may be normal Windows behavior. Background processing can affect response time. • Certain background operations (such as a virus-scanning program) can affect performance. • Press CTRL+ALT+DEL and use Task Manager to see if an application is not responding. • Restart the computer: click Start, Turn Off Computer (or Shut Down), Restart. • Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out. 108 Reference Guide

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Troubleshooting and Maintenance
Troubleshooting Your Computer
108
Reference Guide
•
Test the PC card with the e-Diagtools diagnostics. See “Testing the Hardware” on
page 116.
If an I/O card stops communicating properly
•
The card may have been reset if the computer suspended or turned off. Exit any
applications, and then remove and reinsert the card.
If a PC card modem is not working
•
Disable the internal modem:
1.
Open the hardware Device Manager: click Start, Control Panel, Performance and
Maintenance, System (Windows XP) or Start, Settings, Control Panel, System
(Windows 2000).
2.
Double-click Modem to list the current modem devices.
3.
Double-click the internal modem, and then select the option to disable the modem.
If an I/O card stops communicating properly
•
Exit and restart the application. The card may have been reset if the computer
suspended or turned off.
•
Check settings in Control Panel.
Performance Problems
For best performance, your computer should have at least 128 MB of memory (RAM).
If the computer pauses or runs sluggishly
•
This may be normal Windows behavior. Background processing can affect response
time.
•
Certain background operations (such as a virus-scanning program) can affect
performance.
•
Press CTRL+ALT+DEL and use Task Manager to see if an application is not
responding.
•
Restart the computer: click Start, Turn Off Computer (or Shut Down), Restart.
•
Some file browsers respond slowly while processing graphics or waiting for broken
network connections to time out.