Kodak ESP9 User Manual - Page 98
Macintosh OS X troubleshooting, Non-intel Mac only: black screen or screen freeze occurs when
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Troubleshooting Macintosh OS X troubleshooting Non-intel Mac only: black screen or screen freeze occurs when applying printer settings via the Home Center software Probable Cause This error only occurs with non-Intel Macintosh computers running Leopard OS version 10.5. Apple has confirmed that there are problems running the latest version (Leopard) on G5 processors. Corrective Action • Upgrade to Macintosh OS 10.5.2. Windows Vista troubleshooting WIA (Windows Image Acquisition) error: service has stopped working Probable Cause 1 The USB cable is unplugged and reconnected to the printer or when the printer terminated error. Probable Cause 2 Power is interrupted. This results in the inability to connect a camera and transfer pictures from the camera. Neither the camera nor the printer is visible through the Transfer All to My PC option on the Print Photo Options menu. Corrective Action • Restart the computer and printer. Home Center software on Windows works incorrectly following software upgrade Probable Cause Some changes in the Home Center software on Windows systems may have been affected by enabled Security and/or User Account Control settings. Corrective Action 1 Right-click on the Home Center icon (shortcut) on the Desktop. 2 Select Properties. 3 Select the Compatibility tab. 4 Check the box that says "Run the program as an administrator." 90 Kodak ESP 9 Printer User Guide