Konica Minolta bizhub 25 bizhub 25 Administrator Guide
Konica Minolta bizhub 25 Manual
 |
View all Konica Minolta bizhub 25 manuals
Add to My Manuals
Save this manual to your list of manuals |
Konica Minolta bizhub 25 manual content summary:
- Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 1
- Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 2
Chapter 1 Using Common Functions 1 Chapter 2 Management 2 Chapter 3 Maintenance 3 Chapter 4 Troubleshooting 4 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 3
Contents How to Read This Manual v Symbols...v Paper Settings...1-27 Setting the Bypass Paper 1-27 List of Paper Settings 1-28 Specifying Default Settings 1-30 Setting Example...1-30 List of Default Settings 1-31 Outputting Lists...1-35 Printing the Device Settings List 1-35 Printing the User - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 4
PIN mask 2-25 Function Protect Settings 2-27 Setting Function Protection 2-28 Using Function Protection 2-30 Setting Mode Protection 2-32 Setting User Authentication 2-34 Setting the Authentication Method 2-34 Managing User Access/Cost Accounting 2-37 Setting the Currency Unit 2-37 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 5
4-11 Image Quality Problems 4-12 Cannot Transmit Faxes 4-15 Cannot Receive Faxes 4-16 Cannot Scan...4-16 Cannot Print...4-18 Cannot Connect to the Network 4-19 Cannot Install...4-20 Message Board Troubleshooting 4-21 Browser Settings...4-23 When a Power Failure Occurs 4-26 Main Unit Operation - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 6
. For safe operation, please follow instructions carefully. Describes important conditions or restrictions you should carefully observe to IMPORTANT avoid problems caused by incorrect operations. Note Describes reference information and additional notes for operation. How to Read This Manual v - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 7
for example, . „„ Touch panel keys Enclosed in [ ], for example, [Contrast]. Screens This manual uses the screens of the bizhub 25 standard model, unless otherwise stated. The screens you see may differ, depending on the options installed. vi How to Read This Manual - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 8
22 List of Entries...1-24 Paper Settings...1-27 Setting the Bypass Paper 1-27 List of Paper Settings 1-28 Specifying Default Settings 1-30 Setting Example...1-30 List of Default Settings 1-31 Outputting Lists...1-35 Printing the Device Settings List 1-35 Printing the User Usage Management List - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 9
Characters Refer to this section when entering characters for sender names or names for address book destinations, etc. Overview of the Character Entry Screen Edit window This displays the entered characters. Mode selection keys They change the type of characters that are being entered. Return - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 10
Entering Symbols / Special Characters „„ Entering Symbols / Special Characters 11 Press [Symbol]. 1 Using Common Functions 22 Select the symbol, and press [Enter]. You can enter and ".com" from the character entry screen. „„ Entering Numbers Numbers can be entered using the numeric keys or - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 11
other than the domain name in advance to easily enter frequently used strings. Note For details on registering domain names, refer to Chapter 7, "Registering Other Settings" in the Scanner and Fax Guide. 11 Enter the e-mail address. 22 Press [.com]. 1-4 Entering Characters - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 12
Using Common Functions 33 Select the domain name you want to enter. The selected domain name is entered. 1 The domain name selection screen is not displayed if no domain names are registered. Entering Characters 1-5 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 13
Deleting / Inserting Characters To delete a character, use the cursor buttons to move the cursor to the character you want to delete, and then press [Delete]. And to insert a character, use the cursor buttons to move the cursor to the insert position and enter the character. „„ Deleting Characters - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 14
Using Common Functions „„ Inserting Characters 11 Use the cursor buttons to move the cursor to the right of the position you want to insert the characters. 1 22 Enter the characters. The characters will be inserted before the cursor. Entering Characters 1-7 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 15
, Scan Size, Next Doc.,Polling, F-Polling, Polling Doc., F-Code Tx, F-Code Doc., Closed Tx, ID Check, Memory Tx, Dialing Options, Mail Address, e-mail Subject, Batch Tx, CheckMail , E Gateway Note Underlined values are the default settings specified at the time of shipment. 1-8 Editing the Soft - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 16
Using Common Functions 11 Press . 22 Press [Register]. 1 33 Press [Soft Key]. 44 Select the ready screen you want to set. Editing the Soft Keys 1-9 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 17
55 Select the soft key you want to edit. 66 Select the function you want to display as a soft key, and press [Enter]. To continue to specify other soft keys, repeat the procedure from step 5. 1-10 Editing the Soft Keys - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 18
• Fax • Print • Scan to e-mail • Scan to PC Folder • Scan to Box • Scan to USB Memory • Scan to FTP Server • Scan to Print • Share Rx Box • Rx Box • Tx Box • Security Print • Shared Box • User Box • PC Folder to Print • USB Memory to Print • Register • Paper Settings • Default Settings • Management - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 19
„„ Editing from the Settings Screen 11 Press . 22 Press [Register]. 33 Press [My MFP Shortcut]. 44 Select the shortcut button you want to change. 55 Select the screen you want to register - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 20
„„ Editing From the My MFP Screen 11 Press . 22 Press [Add/Edit]. 1 Using Common Functions 33 The remaining procedure is the same as steps 4 to 5 in "Editing from the Settings Screen". (See page 1-12.) Editing the My MFP Shortcuts 1-13 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 21
personal address book cannot be registered. ••Print jobs cannot be registered. ••The machine emits a beeping sound when registering My Jobs. The mode key corresponding to the mode being , select the item to change. 11 Press . 22 Press [Register]. 33 Press [My Jobs]. 1-14 Using My Jobs - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 22
Using Common Functions 44 Press [Add]. 1 When editing, select the job you want to edit, and press [Edit]. Proceed to step 9. 55 Select the type of job you want to register. 66 Press [Yes]. Using My Jobs 1-15 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 23
77 Perform the operation you want to register, and press . 88 To register the job name, press [Title]. 99 Enter the job name, and press [Enter]. Up to 40 characters can be entered. 1-16 Using My Jobs - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 24
111Press [Start]. 111Select [Yes] to include the start key operation in the job or [No] to not include the start key operation, and press [Enter]. 1 Using Common Functions l No: Displays the screen indicating the content registered in the job. l Yes: Displays the screen indicating the content - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 25
as steps 4 to 12 in "Registering / Editing From the My jobs Screen". (See page 1-14.) Deleting My jobs „„ Deleting From My jobs Screen 11 Press . 22 Press [Register]. 33 Press [My Jobs]. 44 Select the job you want to delete, and press [Delete]. 1-18 Using My Jobs - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 26
the same as steps 4 to 5 in "Deleting From My jobs Screen". (See page 1-18.) Printing My Jobs List „„ Printing From My Jobs Screen 11 Press . 22 Press [Register]. 33 Press [My Jobs]. Using My Jobs 1-19 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 27
44 Press [List]. 55 Select [ON] to enable duplex printing, or [OFF] to disable it. 66 Select [ON] to enable combined printing, or [OFF] to disable it. 77 Press [Yes]. 1-20 Using My Jobs - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 28
7 in "Printing From My Jobs Screen". (See page 1-19.) Note My Jobs list can also be printed from [My Jobs List] in [List] after pressing . Executing My jobs Note If the registered function is protected, a message indicating so is displayed when My Jobs is executed. For details, refer to - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 29
In the machine information on the My MFP screen, you can check the IP address and network settings of the machine, the status of optional equipment and consumables, and the number of pages that have been printed with each mode. 11 Press . 22 Press [Machine Info]. 33 Check the machine - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 30
Using Common Functions 44 Select [ON] to enable duplex printing, or [OFF] to disable it. 1 55 Select [ON] to enable combined printing, or [OFF] to disable it. 66 Press [Yes]. Checking the Machine Information 1-23 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 31
delete address book destinations. You can register, edit, and delete groups. You can set frequently used functions as soft keys. Settings Reference page Chapter 7, "Registering Destinations" in the Scanner and Fax Guide. Chapter 7, "Registering Destinations" in the Scanner and Fax Guide. Copy - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 32
the scanned image data in advance. Chapter 7, "Registering Other Settings" in the Scanner and Fax Guide. Document 7, "Registering Other Settings" in the Scanner and Fax Guide. Domain Name You screen. Chapter 7, "Registering Other Settings" in the Scanner and Fax Guide. My MFP Shortcut You can - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 33
and mail text for internet faxes and Scan to E-Mail in advance. I.D.Code 0000 Reference page Chapter 4, "F-Code Communications" in the Scanner and Fax Guide. Chapter 7, "Registering Other Settings" in the Scanner and Fax Guide. Note Underlined values are the default settings specified at the time - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 34
can make paper settings for receiving faxes and making copies. You can also insert the paper for sorting. 1 Using Common Functions Setting the Bypass Paper Set the paper size when you load paper in the bypass tray. 11 Press . 22 Press [Paper Settings]. 33 Press [Bypass]. Paper Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 35
in Cassette 1. Letter Legal H.LTR You can set the type and size of paper used in Cassette 2. Letter Legal H.LTR You can set the type and size of paper used in the bypass tray. Letter For details, refer to "Setting the Bypass Paper". (See page Legal 1-27.) H.LTR Executive DL COM10 Monarch - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 36
Scanner and Fax Guide. OFF ON *** Cassette 2 is only displayed when installed in the machine. *** When printing on OHP film, the quality may differ according to the type of OHP film and the usage environment. (Confirmed OHP film: PP2500 from 3M) Note Underlined values are the default settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 37
period of time. Changing the default values of often-used functions can shorten the time required to adjust settings. Setting Example Here the procedure for changing the default ready screen. 11 Press . 22 Press [Default Settings]. 33 Press [Default Mode]. 1-30 Specifying Default Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 38
Default Copy Settings" in the Copier Guide. You can set the default values for the scanner mode, such as the document type and contrast for the documents to be scanned. For details, refer to Chapter 7, "Specifying Default Settings" in the Scanner and Fax Guide. Specifying Default Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 39
the Scanner and Fax Guide. Fax Settings You can set the default values for the fax mode, such as the resolution and contrast for the documents to be faxed. For details, refer to Chapter 7, "Specifying Default Settings" in the Scanner and Fax Guide. Printer Settings You can set the default values - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 40
Paper jam: When a paper jam occurs Out of paper: When the paper in a paper cassette or the bypass tray has run out Toner replacement: When replacing the toner cartridge PC print error: When an error occurs while printing from a computer Fax Communication error: When an error - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 41
Time: Start Time When this is set to ON, you can set the time to start OFF the low power mode. ON Reset Time: When this is set to ON, you can set the time to reset the low power mode. Reset Time OFF ON Note Underlined values are the default settings specified at the time of shipment - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 42
on the device settings list. ••Settings in the [Paper Settings] screen, displayed after pressing ••Settings in the [Default Settings] screen, displayed after pressing ••Settings in the [Management] screen, displayed after pressing 11 Press . 22 Press [List - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 43
are added to the fax items. ••Only the items set to ON in User Usage Management are printed in the list. (See page 2-37.) ••A maximum of 999,999 pages and a maximum time of 999:59:59 (999 hours, 59 minutes, 59 seconds) can be counted. ••For information on resetting the counters, refer to "Erasing - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 44
Using Common Functions 11 Press . 22 Press [List]. 1 33 Press [User / Cost]. 44 Select [ON] to enable duplex printing, or [OFF] to disable it. 55 Select [ON] to enable combined printing, or [OFF] to disable it. 66 Press [Yes]. Outputting Lists 1-37 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 45
. Note You can also print the fingerprints for the root certificates from Message Board. For details, refer to Chapter 3, "Setting Security" in the Message Board Guide. 11 Press . 22 Press [List]. 33 Press [Root Cert.]. 44 Select [ON] to enable duplex printing, or [OFF] to disable it - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 46
in the functions. Scanner and Fax Note Guide. You can also print the journal report from Message Board. For details, refer to Chapter 2, "Checking the Jobs or History" in the Message Board Guide. Settings List Prints a list of the bypass paper settings, the 1-35 default settings for each - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 47
the soft keys is described as an example. 11 Perform the user login operation. (See page 1-44.) 22 Press . 33 Press [Personal Settings]. If you press [Personal Settings] without performing a user login, the message "Please login." is displayed. Return to the ready screen and log in. 1-40 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 48
Using Common Functions 44 Press [Soft Key]. 1 For details, refer to "List of Personal Settings". (See page 1-42.) 55 Press [Soft Key Customization]. 66 Select [ON] and press [Enter]. ••The remaining procedure is the same as steps 4 to 6 in "Editing - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 49
You can register, edit, and delete address book destinations for each user. You can register, edit, and delete groups for each user. Settings Soft Key You can set the soft keys to Soft Key display on the copy, fax, and Customization scanner screens when a user OFF logs in. ON My MFP - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 50
Using Personal Settings Personal settings can only be used when the user is logged in. 11 Press after performing a user login. 1 Using Common Functions If the shared screen is displayed, press to switch to the personal screen. If the personal screen is displayed, - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 51
, and then press . 22 Select the user ID, and press [Enter]. ••If the user ID entry screen is displayed, press [Input User] to select the user or enter the user ID, and press [Enter]. ••To set user authentication or the machine policy, press [Input User] to enter the user ID. 1-44 Logging - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 52
] without entering a password. ••The message "Failed to login." is displayed if the login fails. Note ••Depending on the user authentication settings, you can register a new user ID in step 2. ••For details on machine policy settings, refer to Chapter 3, "Setting Security" in the Message Board Guide - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 53
logging out automatically after the logout time elapses. Note For details on setting the automatic logout time, see "Setting the Automatic Logout Time". (See page 2-75.) „„ Logging Out Manually 11 Press after performing a user login. 22 Press [Yes]. If you press [No], you will not be logged - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 54
mask 2-25 Function Protect Settings 2-27 Setting Function Protection 2-28 Using Function Protection 2-30 Setting Mode Protection 2-32 Setting User Authentication 2-34 Setting the Authentication Method 2-34 Managing User Access/Cost Accounting 2-37 Setting the Currency Unit 2-37 Specifying - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 55
Settings User Install Charge Setting Copy, Scan, Fax, Print: OFF ON (0.00 / page) You can set the network settings for 2-42 using the machine on a network. You can specify the settings required for using the machine. Chapter 3, "Initial Setup (User Install)" in the Scanner and Fax Guide - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 56
mode, such as the address book and copy/fax function settings, and the data saved in the machine, such as the stored documents. When 2 this operation is done, the machine reboots from itself. Management PIN Mode Admin Password Protect Passcode Caution Data that has been cleared - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 57
it. IMPORTANT If you forget the administrator password, it is necessary to initialize the machine and set the password again. In such a case, contact your local technical representative. „„ Setting the Administrator Password 11 Press . 22 Press [Management]. 2-4 Setting Security Codes - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 58
Management 33 Press [Admin Password]. 1 2 44 Enter the password you want to set, and press [Enter]. Up to 28 characters can be entered. 55 Enter the password again, and press [Enter]. Setting Security Codes 2-5 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 59
>. 22 Press [Management]. 33 Enter the administrator password, and press [Enter]. 44 Press [Admin Password]. 55 Enter the new password, and press [Enter]. ••Up to 28 characters can be entered. ••To delete the password, press [Enter] without entering a new password. 2-6 Setting Security Codes - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 60
the number after setting it. „„ Setting the Protect Passcode 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Protect Passcode]. Setting Security Codes 2-7 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 61
22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Protect Passcode]. 55 Enter the current protect passcode using the numeric keys, and press [Enter]. 2-8 Setting Security Codes - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 62
Management 66 Enter the new passcode using the numeric keys, and press [Enter]. 1 2 To delete the protect passcode, enter "0000" using the numeric keys, and press [Enter]. Setting Security Codes 2-9 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 63
, refer to Chapter 4, "Security Functions" in the Scanner and Fax Guide. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Security Communication]. 2-10 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 64
[OFF] to disable closed transmission. Setting Closed Reception If you set closed reception, since the sender that faxes can be received from is limited, you can avoid receiving faxes from the wrong machine due to an entry error. Note ••To set the passcode, refer to "Setting the Passcode". (See page - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 65
[Closed Reception]. 66 Select [ON] and press [Enter]. Press [OFF] to disable closed reception. Setting Passcode Polling If you set passcode polling, you can only perform polling with machines that also have the same passcode set. If the passcode does not match, polling cannot be performed. Note To - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 66
33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Security Communication]. 1 55 Press [Passcode Polling]. 2 Management 66 Select [ON] and press [Enter]. Press [OFF] to disable passcode polling. - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 67
reception without setting a passcode; however, setting a passcode is recommended to strengthen the security function. Note ••When setting the . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 68
5678 Result Communication errors Communication OK Communication OK Communication OK Communication error Communication error Communication OK Communication error Note When a communication error occurs, an error message is printed. The error is denoted as error code "T.2.2". Closed Communication - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 69
matched. This function reduces problems caused by transmitting fax messages to the wrong destination due to line trouble, etc. Note ••For details on setting ID check transmission for a single communication, refer to Chapter 4, "Security Functions" in the Scanner and Fax Guide. ••When the lower four - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 70
Management 66 Select [ON] and press [Enter]. 1 2 Select [OFF] to disable ID check transmission. Setting ID Check Transmission 2-17 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 71
" in the Scanner and Fax Guide. Setting the Destination Confirmation Function The screen for confirming the entered destination will be displayed before starting transmission. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 72
2 Press [OFF] to disable the destination confirmation function. Setting the Confirmation Dial Functions When using an address book destination or entering a destination using the numeric keys, a screen prompting you to re-enter the entered fax number is displayed. Re-entering the number enables you - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 73
disable the confirm speed-dial function. „„ Setting the Confirm Numeric Keys Function 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Security Communication - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 74
Management 55 Press [Confirm Numeric keys]. 1 2 66 Select [ON] and press [Enter]. Select [OFF] to disable the confirm numeric keys function. Confirming the Destination Before Transmission 2-21 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 75
entered using the numeric keys or a speed-dial, address book, or group. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Security Communication]. 55 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 76
in memory without being printed. lamp illuminates green. ••For details on printing the received documents that are stored, refer to Chapter 4, "Security Functions" in the Scanner and Fax Guide. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 77
66 Enter the protect passcode, and press [Enter]. 77 Press [ON]. Press [OFF] to disable security reception. Proceed to step 9. 88 Select [AM] or [PM] and set the security reception starting time, and press [Enter]. You can use and the numeric keys. 2-24 Security Reception - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 78
, error message Scanner and Fax Guide. ••If Mode 1 is set, a PIN is registered in advance when registering a destination. For details, refer to Chapter 7, "Registering Destinations" in the Scanner and Fax Guide. 11 Press . 22 Press [Management]. 33 If an administrator password is set - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 79
55 Select [Mode1] or [Mode2], and press [Enter]. Select [OFF] to deactivate the setting. 2-26 Activating the PIN mask - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 80
password and protect 1 codes. Functions you can protect 2 Management Function What can be managed Fax functions Internet fax functions Transmission using address book destinations Transmission using the numeric keys (direct dialing) Group transmission Manual transmission - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 81
function protection, it is necessary to set an administrator password (see page 2-4) and protect passcode (see page 2-7) in advance. 11 Press . 22 Press [Management]. 33 Enter the administrator password, and press [Enter]. 44 Press [Function Protect Setting]. 55 Enter the protect passcode - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 82
Enter]. Management Prohibited: Protect ON: Protect OFF: Use of the fax function is prohibited. Setting the machine and the outputting of lists is prohibited for all except the administrator. (The administrator password is requested when using the function) Require the protect passcode to be - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 83
of address book destinations is set to "Prohibited", a screen requesting the administrator password to be entered is displayed when , [Register], and then [Address Book Entry] is pressed. 11 Enter the administrator password, and press [Enter]. 22 Register the address book destination - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 84
when using that function. For example, when the registering of address book destinations is set to "Protect ON", 1 a screen requesting the protect passcode to be entered is displayed when , [Register], and then [Address Book Entry] is pressed. 2 11 Enter the protect passcode, and - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 85
also prohibit the use of modes by user policy using the user policy settings of Message Board. For details, refer to Chapter 3, "Setting Security" in the Message Board Guide. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 86
Management 55 Select the function to set. 1 2 In this example, [Copy Protect] is set. 66 Select [ON] and press [Enter]. If you select [OFF], the function protection is disabled. Setting Mode Protection 2-33 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 87
from the Message Board screen. For details, refer to Chapter 3, "Setting Security" in the Message Board Guide. Setting the Authentication Method Set the authentication method for users that log in. Note ••You can also set the authentication method using Message Board. For details, refer to Chapter - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 88
Management 44 Press [Network Settings]. 1 2 55 Press [AuthenticationMethod]. The default setting is [Stand-Alone]. 66 Select the item to set, and press [Enter]. Setting User Authentication 2-35 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 89
77 Press [Yes]. The power of the machine is turned OFF, and then ON again. 2-36 Setting User Authentication - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 90
, scan, fax, and print modes. 44 Print the user usage management list to check the usage status. (See page 1-36.) Note ••When Print is enabled in Charge Setting, set the same user as the login user in the user information for the printer driver. For details on the printer driver settings, refer to - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 91
44 Press [User Access/Cost Accounting]. 55 Press [Currency Setting]. 66 Select the currency unit, and press [Enter]. 2-38 Managing User Access/Cost Accounting - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 92
2 Management 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [User Access/Cost Accounting]. 55 Press [Charge Setting]. 66 Select the function to set. Managing User Access/Cost Accounting 2-39 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 93
77 Press [ON]. Press [OFF] to disable the charge setting. 88 Enter the charge per page and press [Enter]. You can use and the numeric keys. 99 To continue to specify other functions, repeat the procedure in steps 6 to 8. 2-40 Managing User Access/Cost Accounting - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 94
>. 1 22 Press [Management]. 2 Management 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [User Access/Cost Accounting]. 55 Press [Counter Reset]. 66 Press [Yes] to delete the accounting data - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 95
as an example. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Network Settings]. 55 Select the function to set. ••In this example, [Network Connection - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 96
specific IP address and execute a ping to check the connection status. You can register, edit, delete, and print a list of LDAP (Light Directory Access Protocol) servers. Settings Not registered Name LDAP Server Address Port Number LDAP Server Login MB User Login Account ID Password - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 97
Mask Default Gateway WINS Server Address IPv6 Setting Settings The MAC address is entered WORKGROUP Not registered Not registered ON OFF 192.168.1.10 255.255.255.0 Not registered Not registered Archive Settings When the machine transmits Not registered and receives documents via fax or - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 98
can delete the printers Clear registered in the Scan to Print Monitor from the machine. Use this function when the computer using the Scan to Print 1 Monitor cannot access the machine. Management Initiliaze You can initialize the service Service Setting settings specified in the machine - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 99
Item IPv6 Setting Description You can set the following settings: Obtain IPv6 address Link Local Address Global IP Address Subnet Prefix Length Default Gateway For details on the IPv6 settings, refer to Chapter 3, "Setting the Connection Environment" in the Message Board Guide. Note •• - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 100
Management 66 Specify each setting. 1 2 „„ Setting the Host Name 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [Host Name]. 33 Enter the host name, and press [Enter]. You cannot enter "*" at the start of a name. Specifying the Network Settings 2-47 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 101
name. ••If there is no workgroup on the network, create a new workgroup. ••Contact your administrator to create a new workgroup. 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [Workgroup]. 33 Enter the workgroup name, and press [Enter]. You cannot enter "*" at the start of a name - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 102
DNS Server Address 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [DNS Server Addresses]. 1 2 Management 33 Press [Preferred DNS server]. 44 Enter the address of the primary DNS server, and press [Enter]. 55 Press [Alternate DNS server]. Specifying the Network Settings 2-49 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 103
66 Enter the address of the secondary DNS server, and press [Enter]. „„ Setting the DNS Suffix 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [DNS Suffix]. 33 Enter the suffix to use when performing a DNS search, and press [Enter]. 2-50 Specifying the Network Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 104
DHCP You can use a DHCP (Dynamic Host Configuration Protocol) server to automatically obtain the IP address and subnet mask, etc. A gateway address and DNS server address will also be assigned if they are set on the DHCP server. 1 Note ••If the power is left OFF for an extended period, the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 105
„„ Setting the IP Address If DHCP is disabled, manually set the IP address. 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [IP Address]. 33 Enter the IP address, and press [Enter]. 2-52 Specifying the Network Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 106
„„ Setting the Subnet Mask If DHCP is disabled, manually set the subnet mask. 11 Open the TCP/IP settings screen. (See page 2-46.) 1 22 Press [Subnet Mask]. 2 Management 33 Enter the IP address of the subnet mask, and press [Enter]. Specifying the Network Settings 2-53 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 107
„„ Setting the Gateway Address 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [Default Gateway]. 33 Enter the IP address of the gateway address, and press [Enter]. 2-54 Specifying the Network Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 108
„„ Setting the WINS Server Address 11 Open the TCP/IP settings screen. (See page 2-46.) 22 Press [WINS Server Address]. 1 2 Management 33 Enter the IP address of the WINS server, and press [Enter]. Specifying the Network Settings 2-55 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 109
IP address of the LDAP server to register. Up to 99 characters can be entered. Enter the port number of the LDAP server. A number between 0 and 65535 can be set, and the default value is 389. Set whether a login is required to access the LDAP server. Set MB User Login, Account ID, and Password when - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 110
value is "commonname". e-mail Address 1 Set the e-mail address attribute. Up to 49 characters can be entered, and the default value is "mail". 2 Management e-mail Address 2 Set the e-mail address attribute. Up to 49 characters can be entered. Fax Number 1 Set the fax number attribute. Up to - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 111
55 Press [LDAP Server Settings]. 66 Press [Add]. When editing, select the setting you want to edit, and press [Edit]. 77 Press [Name]. 2-58 Specifying the Network Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 112
Management 88 Enter the name to register in the LDAP server settings, and press [Enter]. 1 2 99 Press [LDAP Server Address]. 111Enter the LDAP server name or the IP address of the LDAP server, and press [Enter]. 111Press [Port Number]. 111Enter the port number, and press [Enter]. You can use and - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 113
to not require it, and press [Enter]. If you selected [ON], proceed to step 15. If you selected [OFF], proceed to step 21. 111Press [MB User Login]. 111Select either option, and press [Enter]. If you selected [ON], proceed to step 20. If you selected [OFF], proceed to step 16 . 111Press [Account ID - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 114
Management 111Enter an account ID if required, and press [Enter]. 1 2 111Press [Password]. 222Enter a password if required, and press [Enter]. 222Press [Search Base]. 222Enter the search start position, and press [Enter]. Specifying the Network Settings 2-61 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 115
the maximum number of seconds for the search time, and press [Enter]. You can use and the numeric keys. 222To add search conditions, press [Optional Setting]. If you do not want to change add any, proceed to step 35. 222Press [Additional Attribute]. 2-62 Specifying the Network - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 116
search results that end with the entered value. Displays search results that match the entered value. Does not use the entered value. Specifying the Network Settings 2-63 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 117
, and enter the attribute. 333Press [Close]. 333Press [Enter]. The message "This server has been set as a default server." is displayed when you register the first server. „„ Setting the Primary LDAP Server You can set the LDAP server to use for LDAP searching from the registered LDAP servers. Make - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 118
Management 66 Press [Default Server]. 1 2 77 Select the LDAP server to use, and press [Enter]. „„ Deleting LDAP Servers 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 119
]. „„ Printing the LDAP Setting List 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Network Settings]. 55 Press [LDAP Server Setting]. 2-66 Specifying the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 120
[OFF] to disable it. 88 Select [ON] to enable combined printing, or [OFF] to disable it. 99 Press [Yes]. Note You can print the LDAP setting list from [LDAP Server] in [List] that is displayed after pressing . Specifying the Network - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 121
to a fax destination. ••The specified archiving is only performed when the transmission/reception is completed successfully. The specified archiving is not performed when the transmission/reception results in an error. ••When the archive settings are enabled, realtime transmission and manual - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 122
Management 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Network Settings]. 55 Press [Archive Settings]. 66 Select the item to set. In this example, [Transmitted Fax] is selected. Specifying the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 123
are enabled / disabled each time you press [Setting]. 88 Set the archive destination. ••For details on setting fax numbers or e-mail destinations, refer to Chapter 5, "Specifying Destinations" in the Scanner and Fax Guide. ••If you set a fax destination, proceed to step 11. ••There are two methods - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 124
]. „„ Initializing the Archive Settings 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Network Settings]. 55 Press [Archive Settings]. 66 Select the item - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 125
mail gateway function, refer to Chapter 4, "Various Fax Functions" in the Scanner and Fax Guide. 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 2-72 Specifying the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 126
Management 44 Press [Network Settings]. 55 Press [e-mail Gateway]. 1 2 66 Press [Setting]. 77 Select [ON], and press [Enter]. Press [OFF] to disable the e-mail gateway settings. 88 Press [Prefix]. Specifying the Network Settings 2-73 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 127
[Enter]. Up to 48 characters can be entered. Note ••Make sure the total number of characters for the prefix, fax number, and suffix is within 50 characters. ••For details on specific prefixes and suffixes, refer to the instruction manual for the e-mail gateway. 2-74 Specifying the Network Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 128
the Message Board Guide. ••For details on manually logging out, refer to "Logging Out". (See page 1-46.) 2 Management 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 129
66 Enter the automatic logout time, and press [Enter]. ••A number between 1 and 10 can be set, and the default value is 3. ••You can use and the numeric keys. 2-76 Specifying the Network Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 130
can copy the data for the machine settings (such as the copy settings, fax settings, and address book settings) to another machine of the same model. 1 This is useful when you want to set the same settings for multiple machines. 2 Mirroring Methods Management „„ Importing / Exporting Via the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 131
exporting the data for the machine settings via the Web. For details, refer to Chapter 3, "Displaying and Copying Machine Settings" in the Message Board Guide. Importing / Exporting Using USB Memory extension cable, use a cable that is shorter than 3 meters. 2-78 Mirroring the Machine Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 132
„„ Exporting to USB Memory 11 Press . 22 Press [Management]. 1 33 If an administrator password is set, enter the password and press [Enter]. 2 If an administrator password is not set, proceed to step 4. 44 Press [Mirroring]. Management 55 Connect the USB memory to the USB memory - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 133
. 88 Enter the file name, and press [Export]. ••The default file name is "Product Name_DC4_Date and Time (YYYYMMDDhhmmss).mdx". ••Up to 80 characters can be entered. 99 When the export process is complete, press [OK], and remove the USB memory from the machine. 2-80 Mirroring the Machine Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 134
to the Machine from USB Memory 11 Press . 22 Press [Management]. 1 33 If an administrator password is set, enter the password and press [Enter]. 2 If an administrator password is not set, proceed to step 4. Management 44 Press [Mirroring]. 55 Connect the USB memory in which the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 135
when the USB memory is inserted. 88 Select [Setting only] to import only the machine settings or [All] to import all the data, and press [Yes]. ••If you select [Setting only], the user information is erased. If you select [All], the user information is overwritten with the imported data. ••Refer - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 136
Address book (personal) Shortcuts (personal) User box forwarding settings Management Machine settings LDAP server settings SNMP setting Machine setup Machine default settings TCP/IP settings*1 E-mail settings*2 Internet time setting*3 LDAP server settings SNMP setting - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 137
33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Mirroring]. 55 Press [Direct Copy]. 66 Enter the IP address of the machine to copy from, and press [Enter]. 2-84 Mirroring the Machine Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 138
or [All] to copy all the data, and press [Yes]. 1 2 ••If you select [Setting only], the user information is erased. If you select [All], the user information is overwritten with the imported data. ••Refer to the table in "Importing to the Machine from USB Memory" for the difference between the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 139
Destination machine Prohibited Set to [NotAllowed] Original machine 11 Press . 22 Press [Management]. 33 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 44 Press [Mirroring]. 55 Press [Direct - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 140
Management 66 Select [Allowed] to allow transmission requests or [NotAllowed] to prohibit them, and press [Enter]. 1 2 Mirroring the Machine Settings 2-87 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 141
2-88 Mirroring the Machine Settings - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 142
Chapter 3 Maintenance Cleaning the Outside of the Machine 3-2 Cleaning the Control Panel 3-3 Cleaning the Scanning Area 3-4 Cleaning the Automatic Document Feeder (ADF 3-4 Cleaning the Scanning Area 3-5 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 143
Cleaning the Outside of the Machine Perform the following maintenance to use the machine properly. IMPORTANT Do not use benzene or thinner as cleaning agents, as they may damage the plastic and paint of the machine. 11 Dip a soft cloth in a mild cleaning solution and wring it out thoroughly before - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 144
Cleaning the Control Panel When the touch panel is dirty, it may become difficult to operate the machine. Perform cleaning at regular intervals. 1 11 Wipe the touch panel with a soft cloth. 2 3 Maintenance When the area is extremely dirty, wipe it with a cloth dipped in a small quantity of a - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 145
dirty, the documents may become dirty and black lines may appear in the scanned images. This can also cause a document jam. Clean the ADF at least once a month to ensure that documents are transmitted with high image quality. IMPORTANT Do not use benzene or thinner as cleaning agents, as they may - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 146
Cleaning the Scanning Area A dirty platen cover will cause black lines or other unwanted markings in scanned images. To maintain high picture quality, clean the platen cover plate and cover pad at least once a month. 1 11 Open the platen cover. 2 3 Maintenance 22 Dip a soft cloth in water - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 147
3-6 Cleaning the Scanning Area - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 148
4-11 Image Quality Problems 4-12 Cannot Transmit Faxes 4-15 Cannot Receive Faxes 4-16 Cannot Scan...4-16 Cannot Print...4-18 Cannot Connect to the Network 4-19 Cannot Install...4-20 Message Board Troubleshooting 4-21 Browser Settings...4-23 When a Power Failure Occurs 4-26 Main Unit Operation - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 149
the paper runs out or when a paper jam or document jam occurs ••When the toner runs out ••When a cover or cassette is open ••When a fatal error occurs in the machine Communication Errors When a communication error occurs, the alarm sounds, and the information lamp illuminates red. An error code and - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 150
in memory. Troubleshooting Polling Tx error. Remote fax is not compatible. Confirm the remote fax. Transmit the document again. If this error continues to occur, contact your local technical representative. F-Code Tx error. No F-Code information in remote machine. Check the settings on the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 151
" (See page 2-10.) Polling Rx error. Polling document Check the settings on the other party's machine. is not stored on remote fax. Confirm the remote fax. Out of paper reception is full. A problem such as the machine running out of paper or a paper jam has cause the maximum number of documents - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 152
Fax / Scan to E-Mail Communication Errors Error code 980, 984, 985, 986, 991, 992, 996, 999 987, 988, 990, 997 989 994 995 1002 Error message Not able to transmit. Please transmit the message again. Not able to transmit. Please confirm setting. Not able to transmit. Please confirm e-mail address - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 153
„„ Scan to Folder, Scan to Printer, and DocIndex Communication Errors Error code Error message 9000, 9999 System error occurred. 9989 Size of a file to exceed the maximum size. 3, 18, 19, Cannot connect. 20, 21, 22, 23, 24, 25, 26, 27, 28, 1001, 1003, 1007, 1008, 1009, 1010, 1011, 1013 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 154
Board communication history. Error code 2 3 4 5 6 Countermeasure The image attached to the received e-mail does is not supported by the machine. Request the other party to attach the file in a format supported by the machine and transmit the file again. The fax forwarding request was denied - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 155
Message Board communication history. Error code Error message 2 Forwarded Fax 3 Print 4 MDN Error 5 Forwarding Error 6 Mail Returned Error 7 Mail Notification Error 8 Mail Size Over Error 9 Mail Deleted Description When a fax forwarding destination was set for the received e-mail - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 156
software or printer the bypass. driver is not loaded into the cassette. Set paper in bypass, press [Bypass To print the image, load the paper in bypass tray and press tray]. To cancel, press [Cancel]. [Bypass tray]. To cancel the print job, press [Cancel]. Troubleshooting Unable to - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 157
end. Please install new drum. Your drum needs to be replaced soon. Please contact your local technical representative to purchase a new drum cartridge. Out of paper. Please supply paper for reception. The paper ran out during fax reception. Load paper. Checkout error: code An internal error has - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 158
the cassette or into the bypass tray. For details, refer to Chapter 1, "Loading Paper" in the User's Guide. Is there a paper jam? Check the error message and remove the jammed paper. (See page 4-8.) The paper jams often Is the paper loaded properly? Load the paper properly. For details, refer to - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 159
. out or broken. For details, refer to Chapter 4, "Replacing the Toner Cartridge" in the User's Guide. The drum cartridge is worn Replace with a new drum cartridge. For out or broken. details, refer to Chapter 4, "Replacing the Drum Cartridge" in the User's Guide. 4-12 Troubleshooting - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 160
. For details, refer to Chapter 4, "Replacing the Toner Cartridge" in the User's Guide. 3 The drum cartridge is worn Replace with a new drum cartridge. For out or broken. details, refer to Chapter 4, "Replacing the Drum Cartridge" in the User's Guide. 4 Troubleshooting Black stripes or The - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 161
Basic Scan Settings" in the Scanner and Fax Guide, and Chapter 3, "Basic Faxing" in the Scanner and Fax Guide. The toner cartridge is worn Replace the toner with a new toner cartridge. out or broken. For details, refer to Chapter 4, "Replacing the Toner Cartridge" in the User's Guide. The edges - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 162
and Fax Guide. If you are using an address book destination, make sure the number is registered correctly by printing out the list. For details, refer to Chapter 7, "Registering Destinations" in the Scanner and Fax Guide. Ask the other party to prepare the machine for reception. (Power, paper, etc - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 163
"printing port" setting for "KONICA MINOLTA Fax". For details, refer to Chapter 2, "Installing to Windows" in the Printer Guide. Refer to the help, etc. for your browser to enable cookies. Cannot Receive Faxes Status Cannot perform reception Polling reception does not work, and an error message is - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 164
to Windows" installed in the computer? in the Printer Guide to install Scan to Print And is Scan to Print Monitor Monitor in the computer. set correctly? Check the settings of Scan to Print Monitor. For details, refer to Chapter 7, "Registering Destinations" in the Scanner and Fax Guide. Is - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 165
programs are running, close them. Is the printer driver installed? Refer to Chapter 2, "Installing to Windows" or Chapter 3, "Installing to Mac OS X" in the Printer Guide to install the required printer driver. Is the correct printer selected? Select your desired printer in the print menu of the - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 166
operates properly. If it does not operate, replace the device. Are the settings of the network device correct? Refer to the instruction manual of the device to specify the correct network settings in the machine. If you replace a device, specify the network settings again. Troubleshooting 4-19 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 167
to Chapter 2, "Installing to Windows", or Chapter 3, "Installing to Mac OS X" in the Printer Guide. Log on with a user account that has Administrator privileges, and perform the installation. Try performing the installation again after restarting the computer. Check the operation of the CD-ROM drive - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 168
Board Guide. Are cookies enabled? Refer to the help, etc. for your browser to enable cookies. Is the login password correct? Correctly enter the password registered in the user information of Message Board. Documents saved in Is an application that can Message Board do display images installed - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 169
distribution settings correct? Auto distribution settings are required to receive faxes with Message Board. Refer to Chapter 3, "Automatically Distributing Received Documents" in the Message Board Guide to specify the correct auto distribution settings. Are the account and password settings for - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 170
browser security settings. (The screens are of Windows Vista.) 1 11 Start the browser, and select [Tools] - [Internet Options] from the menu bar or tool bar. 2 3 4 Troubleshooting 22 Click the [Security] tab, and select [Trusted sites]. 33 Click the [Sites] button. 44 Enter the IP address of - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 171
55 Deselect [Require server verification (https:) for all sites in this zone], and click the [Add] button. 66 Click the [Close] button. 77 Click the [Custom level] button. 4-24 Troubleshooting - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 172
88 Enable [Automatic prompting for file downloads] for downloads. 1 2 3 4 99 Click the [OK] button. 111Click the [Yes] button when the [Are you sure you want to change the settings for this zone?] dialog is displayed. 111Click the [OK] button. 111Restart the browser. Troubleshooting 4-25 - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 173
Main Unit Operation Fax reception Making a phone call Receiving a phone call Cannot copy. Cannot transmit. Cannot receive. You can make a call using the dial keys on external phone handset. You can pick up an optional handset or external phone handset to receive a call. Memory Backups Image - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 174
as soon as the power recovers, listing information about the erased image data. An example of the notification is indicated below. 1 Example Print 2 3 4 Troubleshooting Document Type Job Number Polling Doc TWAIN Box Doc FCODE Box Doc Rx document in memory *** Description The documents - Konica Minolta bizhub 25 | bizhub 25 Administrator Guide - Page 175
4-28 When a Power Failure Occurs
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
 |
 |
