Konica Minolta bizhub 25 bizhub 25 Administrator Guide - Page 153

Scan to Folder, Scan to Printer, and, DocIndex Communication Errors

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„„ Scan to Folder, Scan to Printer, and DocIndex Communication Errors Error code Error message 9000, 9999 System error occurred. 9989 Size of a file to exceed the maximum size. 3, 18, 19, Cannot connect. 20, 21, 22, 23, 24, 25, 26, 27, 28, 1001, 1003, 1007, 1008, 1009, 1010, 1011, 1013, 1015, 1016, 1017, 1032, 1033, 1066, 1080, 1087, 1122, 1123, 1183, 1230, 1231, 1232, 1233, 1234, 2001 1002, 1004, 1006, 2250, 2251, 2252, 2999, 3019, 3020, 3021, 3022, 3023, 3024, 3025, 3026, 3027, 3028, 3029, 3030, 3031, 3034, 3035, 3036, 3039, 65535 Cannot read or write to the file. 1005, 1012, 2002, 2004, 2005, 2006, 2007, 2049, 2050, 2051, 2052, 2064, 2065, 2067, 2069, 2071, 2081, 2082, 2083, 2087, 2088, 2089, 2090, 2091 Not able to log in. 1018 Not a shared folder. 1067 Not a shared folder. Countermeasure An error occurred because the system memory was temporarily insufficient. Wait a while, and perform the operation again. The file specified as the file to attach exceeded the size limit. The maximum file size that can be transmitted at once is 20 MB. Check whether there is a computer with the same name as the host name of the machine on the network. In the TCP/IP settings, check whether the DNS server address, DNS suffix, and WINS server address are set correctly. Check whether the destination computer name is registered in the DNS server. Check whether WINS is set correctly in the destination computer. Check whether the shared folder on the destination computer has writing prohibited. Check whether the user name and password for logging in to the shared folder specified as the destination are entered correctly. If you are using Windows 2003, enter the name and password of a user with write privileges for logging in. Check whether the file specified as the file to attach exists. Check whether the folder specified as the destination to save the file is set as a shared folder. 4-6 Error Messages

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4-6
Error Messages
Scan to Folder, Scan to Printer, and
±
DocIndex Communication Errors
Error code
Error message
Countermeasure
9000, 9999
System error occurred.
An error occurred because the system
memory was temporarily insufficient. Wait a
while, and perform the operation again.
9989
Size of a file to exceed the
maximum size.
The file specified as the file to attach
exceeded the size limit. The maximum file
size that can be transmitted at once is 20 MB.
3, 18, 19,
20, 21, 22, 23,
24, 25, 26, 27,
28, 1001, 1003,
1007, 1008,
1009, 1010,
1011, 1013,
1015, 1016,
1017, 1032,
1033, 1066,
1080, 1087,
1122, 1123,
1183, 1230,
1231, 1232,
1233, 1234,
2001
Cannot connect.
Check whether there is a computer with the
same name as the host name of the machine
on the network.
In the TCP/IP settings, check whether the
DNS server address, DNS suffix, and WINS
server address are set correctly.
Check whether the destination computer
name is registered in the DNS server.
Check whether WINS is set correctly in the
destination computer.
1002, 1004,
1006, 2250,
2251, 2252,
2999, 3019,
3020, 3021,
3022, 3023,
3024, 3025,
3026, 3027,
3028, 3029,
3030, 3031,
3034, 3035,
3036, 3039,
65535
Cannot read or write to the file.
Check whether the shared folder on the
destination computer has writing prohibited.
1005, 1012,
2002, 2004,
2005, 2006,
2007, 2049,
2050, 2051,
2052, 2064,
2065, 2067,
2069, 2071,
2081, 2082,
2083, 2087,
2088, 2089,
2090, 2091
Not able to log in.
Check whether the user name and password
for logging in to the shared folder specified as
the destination are entered correctly.
If you are using Windows 2003, enter the
name and password of a user with write
privileges for logging in.
1018
Not a shared folder.
Check whether the file specified as the file to
attach exists.
1067
Not a shared folder.
Check whether the folder specified as the
destination to save the file is set as a shared
folder.