Konica Minolta bizhub 25 bizhub 25 Administrator Guide - Page 169

Status Cannot transmit or receive faxes Cannot transmit e-mail The memory Message Board is running low Things to check Countermeasure Is the system memory of the computer sufficient? Check whether the memory capacity of the computer meets the requirements for operating Message Board. If the requirements are not met, increase the memory of the computer. If multiple applications or unnecessary resident programs are running, close them. Is the modular cable firmly Check whether the modular cable is firmly inserted? inserted into the machine and the phone line. Are advanced communication functions (such as the closed transmission function) set? There are settings for restricting transmission and reception in the advanced communication functions. For details on canceling the settings, refer to Chapter 2, "Closed Communication". (See page 2-10.) Are the auto distribution settings correct? Auto distribution settings are required to receive faxes with Message Board. Refer to Chapter 3, "Automatically Distributing Received Documents" in the Message Board Guide to specify the correct auto distribution settings. Are the account and password settings for the mail server correct? Specify the correct account and password settings for the mail server. For details, refer to Chapter 3, "Setting the Connection Environment" in the Message Board Guide. Delete unnecessary files and save files to computers or servers. You cannot perform operations that use the network, such as scanning, until Message Board has enough free memory. Received faxes are printed and are not stored inside Message Board. 4-22 Troubleshooting