Kyocera Ai5555 NC-2 Instruction Hand Book - Page 141

Troubleshooting This section describes how to troubleshoot any problems you might have with the NC-2 print server, the printer, or any network operating system (NOS). First, go to Diagnosing Problems below, then go to the appropriate hardware or network protocol section to troubleshoot the problem. Should you be unable to correct a problem that is network related, contact the authorized dealer. For routine service requirements or questions, contact the authorized dealer. Diagnosing Problems Many problems can be resolved simply by checking the following items to help narrow down your focus: • Blinking Green or amber status LEDs: Check Green and Amber LED conditions starting on this page, and check status page to confirm setup. • Error Page is output: Follow instruction on the printed Error Page. Green LED Conditions When the LED is green, use the following table to determine the condition of the print server. Green LED Status Print Controller Activity steady green powering up blinks 3 times finished self-tests then steady green steady green after self tests searching for a file server steady green awaiting print jobs blinks rapidly searching for printer Meaning normal, self-test mode normal, the status page will print normal, printer ready to receive print jobs normal, print controller awaiting print jobs printer power is off or printer is off-line blinks slowly receiving a print job normal, receiving data User Action none none none none check printer to which the job was sent none 6-2 Troubleshooting