Kyocera Ai5555 NC-2 Instruction Hand Book - Page 152

Troubleshooting AppleTalk Protocol Macintosh> Appletalk Connectors> EtherTalk Driver • Go to the Control Panel and choose Network to verify if the Macintosh is connected to the network through Ethernet, and if the Macintosh EtherTalk driver is selected. Macintosh> NC-2> NC-2 • Use the AppleTalk Administration Program in Section 4 to verify if you selected the correct NC-2 and the correct zone. Printer Checklist • From the Macintosh workstation, use chooser to see if there are other printers with similar names, and choose the correct NC-2. • If background printing is enabled, select Print Monitor to see if there is an error in printing. • If you used the AppleTalk Administration Program, check to see if you configured the NC-2 printers correctly. • The printer name must appear in Chooser. If you did not use the AppleTalk Administration Program to configure the NC-2, look for the printer named NC2_ in Chooser. • Use Chooser to confirm that AppleTalk is On. • If the network has multiple zones, be sure to choose the correct zone. See Section 4. • If you renamed the printer in the AppleTalk Administration Program, you must reselect the printer under the new name. • If you placed the printer in a new zone, you must select the new zone in order to select the printer. Multiple Zones • If the network has multiple zones, be sure to choose the correct zone. See Section 4. • If you renamed the printer in the AppleTalk Administration Program, you must re-select the printer under the new name. • If you placed the printer in a new zone, you must select the new zone in order to select the printer. Troubleshooting 6-13