Kyocera KM-C2030 Fiery X3e Configuration Guide for Ver 2.0 - Page 155

Appendix A: Troubleshooting, Troubleshooting the FieryX3e

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AA-1 Troubleshooting Appendix A: Troubleshooting This chapter provides troubleshooting tips. Troubleshooting the Fiery X3e Startup diagnostics are described in the Installation and Service Guide for service technicians. Contact your authorized service/support center if you see startup error messages on Command WorkStation or if the Fiery X3e does not reach the Idle state. Troubleshooting during Setup from the Control Panel The following section explains some error and alert messages you may see during Setup that might not be self-explanatory. Network Setup messages After this Setup screen Enable AppleTalk (Network Setup>Protocol Setup>AppleTalk Setup) This message No AppleTalk zone found. Protocol Setup or Service Setup (Network Setup) Frame Type selection (Network Setup>Protocol Setup>IPX/SPX Setup) You must first enable a network port. Invalid frame size. Warning! IPX network number is zero. Means The Ethernet network cable is not attached to the connector on the Fiery X3e, or the network cable is not plugged into the hub or network. If your AppleTalk network has zones, and you want to specify a zone for the Fiery X3e, you must connect the network cable to the Fiery X3e before performing AppleTalk Setup. Could also mean the AppleTalk network does not have zones. Zones are not required for printing to the Fiery X3e. Press OK to continue. Enable at least one network port (Ethernet) in Port Setup before beginning Protocol Setup or Service Setup. The network hub is not connected to a Novell machine when the Fiery X3e tries to bind. No other IPX machine can be found on the network, or the network hub is not connected to the network when the Fiery X3e tries to bind. When this occurs, the network number defaults to zero.

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A
A-1
Troubleshooting
This chapter provides troubleshooting tips.
Troubleshooting the Fiery X3e
Startup diagnostics are described in the
Installation and Service Guide
for service
technicians. Contact your authorized service/support center if you see startup error
messages on Command WorkStation or if the Fiery X3e does not reach the Idle state.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages you may see during Setup
that might not be self-explanatory.
Network Setup messages
After this Setup screen
This message
Means
Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)
No AppleTalk zone found.
The Ethernet network cable is not attached to the
connector on the Fiery X3e, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Fiery X3e, you must connect the network cable to the
Fiery X3e before performing AppleTalk Setup.
Could also mean the AppleTalk network does not have
zones. Zones are not required for printing to the Fiery X3e.
Press OK to continue.
Protocol Setup or Service
Setup (Network Setup)
You must first enable
a network port.
Enable at least one network port (Ethernet) in Port Setup
before beginning Protocol Setup or Service Setup.
Frame Type selection
(Network Setup>Protocol
Setup>IPX/SPX Setup)
Invalid frame size.
The network hub is not connected to a Novell machine
when the Fiery X3e tries to bind.
Warning! IPX network
number is zero.
No other IPX machine can be found on the network, or
the network hub is not connected to the network when the
Fiery X3e tries to bind. When this occurs, the network
number defaults to zero.
Appendix A:
Troubleshooting