Lexmark P6350 User's Guide - Page 92
Printer receives a blank fax, Received fax has poor print quality, Error message: Fax error, Fax error
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Printer receives a blank fax Ask the sender to verify the original document was loaded correctly. Check the ink levels, and install a new cartridge if necessary. 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 1 2 2 3 Reinsert the print cartridges. Received fax has poor print quality Ask that the sender: • Check that the quality of the original document is satisfactory. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution. Check the ink levels, and install a new cartridge if necessary. Error message: Fax error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Troubleshooting 92