Lexmark P6350 User's Guide - Page 93

Network troubleshooting

Page 93 highlights

Network troubleshooting • "The printer to be configured does not appear in the list of printers found on your network" on page 93 • "You cannot print to the network printer" on page 94 • "Network name does not appear" on page 94 The printer to be configured does not appear in the list of printers found on your network SSID is not being broadcast. Make sure security keys are correct. Make sure the printer is connected to a power source and is turned on. For more information, see "Power button is not lit" on page 82. If you are using a print server: 1 Check the Ethernet cable for any obvious damage. 2 Firmly plug one end of the Ethernet cable into the printer or the print server. 3 Firmly plug the other end of the Ethernet cable into the network hub or wall connection. If you are also using a USB cable: 1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol . 3 Firmly plug the square end of the USB cable into the back of the printer. See the print server documentation for setup instructions if: • The lights of the print server are not on. • The USB cable is not connected to the print server. • The print server is not connected to the power source. If none of the previous actions fixes the problem, uninstall the printer software, and reinstall it. For more information, see "Removing and reinstalling the software" on page 104. Troubleshooting 93

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Network troubleshooting
“The printer to be configured does not appear in the list of printers found on your
network” on page 93
“You cannot print to the network printer” on page 94
“Network name does not appear” on page 94
The printer to be configured does not appear in the list of printers
found on your network
SSID is not being broadcast. Make sure security keys are correct.
Make sure the printer is connected to a power source and is turned on. For more
information, see “Power button is not lit” on page 82.
If you are using a print server:
1
Check the Ethernet cable for any obvious damage.
2
Firmly plug one end of the Ethernet cable into the printer or the print server.
3
Firmly plug the other end of the Ethernet cable into the network hub or wall
connection.
If you are also using a USB cable:
1
Check the USB cable for any obvious damage.
2
Firmly plug the rectangular end of the USB cable into the USB port of the
computer.
The USB port is marked with the USB symbol
.
3
Firmly plug the square end of the USB cable into the back of the printer.
See the print server documentation for setup instructions if:
The lights of the print server are not on.
The USB cable is not connected to the print server.
The print server is not connected to the power source.
If none of the previous actions fixes the problem, uninstall the printer software, and
reinstall it. For more information, see “Removing and reinstalling the software” on
page 104.
Troubleshooting
93