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Lexmark P6350 User's Guide - Page 96

Printer does not feed paper, envelopes, or specialty media, Banner paper jams

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Adjust the paper guides: • When using media less than 8.5 inches wide • Against the edges of the paper or media, making sure it does not buckle 2 22 1 Printer does not feed paper, envelopes, or specialty media If there is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • For Windows XP Pro: Start Œ Settings Œ Printers and Faxes. • For Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • For Windows 2000: Start Œ Settings Œ Printers. • For Windows 98/Me: Start Œ Settings Œ Printers. 2 Double-click the name of your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to Set As Default. Banner paper jams 1 Press Power to turn off the printer. 2 Remove the jammed banner paper from the printer. Troubleshooting 96

Section	Page
Contents	3
Setting up the printer	7
Checking the box contents	7
Finding information about the printer	8
Learning about the printer	13
Understanding the parts of the printer	13
Using the control panel	15
Navigating the control panel menus	17
Using the Copy menu	17
Using the Scan menu	18
Using the Photo Card menu	19
Learning about the printer software	22
Using the printer software	22
Opening the Imaging Studio	22
Using the Imaging Studio buttons	23
Using the All-In-One Center	24
Using the Scanning & Copying tab	24
Using the Saved Images tab	26
Using the Maintain/Troubleshoot link	26
Using the Solution Center	27
Using Print Properties	29
Save Settings menu	29
I Want To menu	29
Options menu	29
Print Properties tabs	30
Using the Photo Editor	31
Using Fast Pics	31
Loading paper and original documents	32
Loading paper	32
Loading various paper types	33
Loading original documents on the scanner glass	36
Printing	38
Printing a document	38
Printing envelopes	38
Printing cards	38
Printing transparencies	39
Getting ready to print photos using media devices	40
Inserting a memory card	40
Inserting a flash drive	43
Browsing and selecting photos from a memory card or flash drive	45
Transferring digital photos from a memory card or flash drive	45
Transferring photos using the control panel	45
Transferring photos using the computer	46
Using a PictBridge-enabled digital camera to control printing photos	46
Printing photos using the control panel	48
Printing photos from the control panel	48
Printing selected photos	48
Printing all photos from the control panel	49
Printing a DPOF selection	50
Printing an index page	50
Previewing changes to photos before printing	51
Viewing a photo slide show on the control panel	51
Choosing a photo paper size using the control panel	52
Changing the photo size	52
Adjusting brightness	52
Cropping photos from the control panel	53
Printing photos using the computer	54
Printing photos	54
Printing borderless photos	54
Browsing and selecting photos stored on the computer	55
Creating and printing a scrapbook or album page	55
Adding text captions to a photo page	56
Copying	57
Making a copy using the control panel	57
Changing the blank paper size	57
Setting the copy quality	57
Changing the brightness of a copy	57
Making borderless copies using the control panel	58
Enlarging or reducing an image using the control panel	58
Repeating an image on one page from the control panel	59
Making a copy using the software	59
Scanning	60
Scanning a text-only document	60
Scanning a text and graphics document	60
Saving a scanned image	60
Scanning documents or images for e‑mailing using the control panel	61
Scanning documents or images for e‑mailing using the computer	61
Scanning to a computer over a network	62
Scanning documents to edit text	62
Scanning clear images from magazines or newspapers	63
Faxing	65
Faxing a document using the software	65
Receiving a fax using the software	66
Networking	67
Installing network printers	67
Shared printing	67
Direct IP printing	68
Tips for installing a network printer	69
Assigning an IP address	69
Finding your MAC address	69
Configuring a network printer manually	70
Finding a printer/print server located on remote subnets	70
Network troubleshooting tips	70
Maintaining the printer	71
Removing a used print cartridge	71
Installing print cartridges	72
Using genuine Lexmark print cartridges	73
Aligning print cartridges	74
Aligning print cartridges using the computer	74
Aligning print cartridges using the control panel	74
Cleaning the print cartridge nozzles	75
Cleaning the print cartridge nozzles using the control panel	75
Cleaning the print cartridge nozzles using the computer	75
Wiping the print cartridge nozzles and contacts	75
Preserving the print cartridges	76
Using the cartridge storage area	77
Refilling the print cartridges	78
Recycling Lexmark products	79
Ordering Lexmark Supplies	80
Ordering supplies	80
Troubleshooting	81
Setup troubleshooting	81
Incorrect language appears on the display	81
Power button is not lit	82
Software does not install	82
Page does not print	83
Cannot print from digital camera using PictBridge	85
Print troubleshooting	85
Improving print quality	85
Poor text and graphic quality	86
Poor quality at the edges of the page	87
Printer does not print or respond	88
Print speed is slow	88
Partial document or photo prints	88
Copy troubleshooting	88
Scanner unit does not close	88
Poor copy quality	89
Partial document or photo copies	89
Scan troubleshooting	89
Scanning takes too long or freezes the computer	90
Partial document or photo scans	90
Scanner cannot scan to application	90
Fax troubleshooting	90
Cannot send or receive a fax	91
Can send but not receive faxes	91
Can receive but not send faxes	91
Printer receives a blank fax	92
Received fax has poor print quality	92
Error message: Fax error	92
Network troubleshooting	93
The printer to be configured does not appear in the list of printers found on your network	93
You cannot print to the network printer	94
Network name does not appear	94
Jams and misfeeds troubleshooting	94
Paper jam in the printer	95
Paper jam in the paper support	95
Paper or specialty media misfeeds	95
Printer does not feed paper, envelopes, or specialty media	96
Banner paper jams	96
Memory card troubleshooting	97
Memory card cannot be inserted	97
Nothing happens when a memory card is inserted	97
Error messages on display	98
Error messages	99
Low Ink	99
Paper Jam	99
Cartridge Error	99
Carrier Jam	100
Error: 2200	100
Paper Out	101
Cartridge Missing	101
Alignment Error	101
Photo Mode: problem reading memory card	102
Photo Mode: second memory card detected	102
Photo Mode: no images found	102
~filename .jpg file appears	102
Card format	102
DPOF Error: no images found	103
DPOF Error: photo larger than paper size	103
Sepia Warning	103
No Computer	103
Non-Lexmark cartridge in LEFT slot	103
Non-Lexmark cartridge in RIGHT slot	103
Lexmark recommends genuine ink	104
Removing and reinstalling the software	104
Notices	105
Conventions	105
Trademarks	105
Copyright advisory	105
Electronic emission notices	105
Federal Communications Commission (FCC) compliance information statement	105
Industry Canada compliance statement	106
Avis de conformité aux normes de l’industrie du Canada	106
European Community (EC) directives conformity	107
Japanese VCCI notice	107
Korean MIC statement	107
Noise emission levels	108
Waste from Electrical and Electronic Equipment (WEEE) directive	108
USB flash drives	108
Power consumption	109
ENERGY STAR	109
Product power consumption	109
Power Saver	110
Off mode	110
Total energy usage	110