Ricoh 3245 User Instructions - Page 94
Check whether there are any, network problems.
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Troubleshooting Message Causes and solutions Check whether there are any network problems. [14-09] E-mail transmission was refused by SMTP authentication, POP before SMTP authentication or login authentication of the PC in which the folder for transfer is specified. • Check the user name and password for SMTP authentication or POP before SMTP authentication are correctly programmed from File Transfer under System Settings. See "File Transfer", Network Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check the user name and password of the e-mail account are correctly programmed from File Transfer under System Settings. See "File Transfer", Network Guide. You can also use the Web Image Monitor for confir- 5 mation. See the Web Image Monitor's Help. • Check the login user ID and password for PC in which folder for transfer is specified are correctly programmed. • Check the folder for transfer is correctly specified. • Check the PC in which folder for transfer is specified is correctly operated. • Consult your network administrator. Check whether there are any network problems. [14-33] No machine's e-mail address is programmed. • Check the machine's e-mail address is correctly programmed from File Transfer under System Settings. See "File Transfer", Network Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult your network administrator. Check whether there are any network problems. [15-01] No POP3/IMAP4 server's address is programmed. • Check the host name or IP address of the POP3/IMAP4 server is correctly programmed using the Web Image Monitor. See the Web Image Monitor's Help. • Consult your network administrator. 86